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CVS Health Learning Program Strategy & Design, Manager in WORK FROM HOME, Massachusetts

Job Description

CVS Health is on a mission to transform healthcare. Connecting our members and patients to the services, information and solutions they need is more important than ever. To do this, we bring our heart to every moment of health. At the heart of this strategy lies the critical connection between our front-line colleagues, training, development and performance. The Manager of Learning Program Strategy and Design will be responsible for leading a team of Program Owners and Instructional Designers who work tirelessly to bring our purpose to life through consistent and measurable colleague performance. This person is a critical team member within the CVS Health Enterprise, Learning, Development and Performance Center of Excellence (ELD&P) within the Human Resources business unit and reports to the Sr. Manager of PBM Specialty (ELD&P). The ideal candidate is a consumer-obsessed and highly creative expert in the field of Learning Program Management and Evaluation. This person is responsible for coaching their team to use technology, data, and adult learning strategy to solve business opportunities through colleague performance solutions. This leader will be successful when program design and strategy is yielding positive, measurable performance results for the PBM Specialty colleagues we support. This individual should thrive in a rapidly changing environment and lead their team to think big. The ideal candidate is a consumer-obsessed and highly creative expert in the field of Learning Program Management and Evaluation. This person is responsible for coaching their team to use technology, data, and adult learning strategy to solve business opportunities through colleague performance solutions. This leader will be successful when program design and strategy is yielding positive, measurable performance results for the PBM Specialty colleagues we support. This individual should thrive in a rapidly changing environment and lead their team to think big. Responsibilities include: Plan and set performance objectives to develop talent in order to drive measurable business results within a business area 60%.Set objectives and delivers results with their team, Sr. HR and Business Leaders that have a significant impact on multiple or new roles and the achievement of results within a business area 20%.Develops dynamic reporting to illustrate and communicate outcomes, gaps, and success 20%.Ideal candidates have a commitment to our purpose of bringing our heart to every moment of health*This position is a work from home anywhere position*

Required Qualifications

• 6+ years of experience delivering performance-based solutions to a high volume learner population• 3+ years experience leading/managing others

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

  • If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications

• Experience delivering training in the Caremark PBM• Advanced business acumen with demonstrated experience using data reporting tools to communicate outcomes• Advanced knowledge in Adult Learning strategy and design

Education

• Bachelor’s Degree in Design/learning-related discipline preferred or equalvanet experience considered• M.Ed or advanced training in related discipline preferred with 4+ years of related experience

Business Overview

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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