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RCAP Solutions Section 8 Program Assistant in Worcester, Massachusetts

The Section 8 Program Assistant provides support to a team of Program Representatives by performing a variety of administrative tasks in a team-oriented work environment. Responsibilities: \ Organize and mail recertification paperwork for Program Representatives \ Manage, track, and report on the status of participant\'s submission of required paperwork and assist with mailing of packages and notices. \ Assist in the review of submitted documentation and follow up with program participant\'s income, assets, and other necessary documents \ Scan documents in a timely manner into the required software system \ Assist with calculation of participant\'s income, assets and expenses to determine continued participation in the program \ Maintain communication with program representatives regarding documentation and audit requirements, as needed \ Provide support to managers and others with special projects as assigned \ Respond to phone calls and provide information requested to clients, property owners, and other external partners. \ Maintain a filing system for both active and inactive participants files. \ Participate in regular staff meetings and trainings required by the funding source and/or RCAP Solutions, Inc. Requirements: \ Education and/or Experience: High school with 1 to 2 years related experience working at a housing or social service agency serving similar population as RCAP\'s; some college preferred. \ Ability to read and interpret program related documents; write routine reports and correspondence; provide excellent customer service; and good public speaking skills. - - Ability to read and write Spanish preferred. \ Ability to multi-task, meet deadlines, and have good mathematical skills. \ Computer Skills: Must be proficient in Microsoft office software including Outlook, Word, and Excel. \ Must pass a CORI Benefits: Competitive compensation Medical, Dental, Vision, LTD, and Life Insurance Flexible Spending Account and Health Savings Account Competitive Vacation and Sick time 14-paid holidays 403(b) plan RCAP Contribution and Match Job Type: Full-time Salary: \$20.00 - \$21.00 per hour If interested in applying to this role, please send your resume to