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Dunkin' Restaurant Manager in Worcester, Massachusetts

Job Description

Description

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Restaurant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Restaurant Manager is expected to:

  • Drive sales and profitability through effective execution of the Company‚Äôs business plan

  • Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building

  • Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management

  • Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin Donuts brand

  • Work with integrity, honesty and accountability in all situations

There is lots of growth potential within our organization. We are growing quickly and there are full-time and management positions available for those who perform exceptionally.

Requirements

  • Previous managerial experience preferred but not required

  • Previous fast food/quick service restaurant experience required

  • Top-notch customer service skills

  • Strong verbal and written communication skills

  • Excellent leadership skills

  • Works well under pressure and is able to multi-task

  • Financial literacy and analytical/problem solving skills

  • Access to a vehicle and a valid Driver's License required

  • Ability to lift 50 lbs

  • Must submit to a background check

About

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. Crew Members are the foundation of what keeps the store and America running.

Our 3,2,1 philosophy is that "With just 3 feet between you and our guest, you have 2 minutes to provide 1 exceptional service experience," George Cadette (Franchisee).

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