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Fallon Health Medicare Broker Support Specialist in Worcester, Massachusetts

Overview

About Fallon Health

Founded in 1977, Fallon Health is a leading health care services organization that supports the diverse and changing needs of those we serve. In addition to offering innovative health insurance solutions and a variety of Medicaid and Medicare products, we excel in creating unique health care programs and services that provide coordinated, integrated care for seniors and individuals with complex health needs. Fallon has consistently ranked among the nation’s top health plans, and is accredited by the National Committee for Quality Assurance for its HMO, Medicare Advantage and Medicaid products. For more information, visit fallonhealth.org.

Brief Summary of Purpose:

Assist the Broker Relationship Manager with Sales and Retention for the Broker market. Work closely with the Broker Relationship Manager to maintain a strong and positive broker relationship. Other responsibilities include training and recertification of Medicare products, marketing requests, and compliance. Respond to all broker related requests and support all broker activities.

Responsibilities

Primary Job Responsibilities

  • Help to prospect and profile new business opportunities with Medicare insurance brokers

  • Maintain agent onboarding database to track broker demographic details, including CMS training & certification requirements.

  • Maintain detailed product knowledge to engage in product education to support broker sales efforts.

  • Act as support for broker and client meetings, including presentations to introduce them to our services and assist in the closure of new business cases

  • Provide multi-faceted administrative support for the Broker relationship manager.

  • Create and produce on going reporting requests to support the Broker business activities.

  • Meet and exceed Medicare sales goals established by management.

Qualifications

Education

Bachelor’s Degree or equivalent work experience

License/Certifications

  • Massachusetts Health insurance license or ability to obtain license within 6 months of obtaining position. *     *

  • Annually, required to pass a product certification exam

  • Annually, required to take the AHIP certification

Experience

  • 3+ year in the Healthcare Industry

  • 1-3 years of sales and/or broker sales experience required.

  • Excellent communication, listening and interpersonal skills allowing you to interact effectively with Brokers, sales team and other internal departments.

  • Proficient in Microsoft OfficeFallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Resources

Microsoft Office products including but not limited to: Excel, PowerPoint, Word, Outlook, Visio, QNXT and other Fallon Health systems as appropriate.

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Location US-MA-Worcester

Posted Date 1 week ago (9/16/2020 11:13 AM)

Job ID 6074

# Positions 1

Category Medicare Medicaid Programs

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