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Berkshire Bank Lock Box Processor in Worcester, Massachusetts

Position : Lock Box Processor

Location : Worcester, MA

Division: Commercial

Department: Commercial Products

Reports to: VP, Lock Box Manager

Status: Non-Exempt

Grade: 7

Pay Rate : $20.50 - $30.50

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location: Worcester, MA - 386 Main Street

Hours: 6:45 a.m. to 3:15 p.m.

Purpose/Objective :

Primary operator for lockbox document processing equipment to group, balance, scan, and capture required information. Enter and locate transaction errors and discrepancies.

Key Accountabilities :

  • Complete all processing for lockbox customers

  • Pick up mail as necessary from post offices

  • Complete Positive Pay reviews

  • Make corrections/returns for Harper’s and ETI

  • Create PDF’s for ETI Drafts

  • Process Bank by Mail – Teller Insight as necessary for lending areas

  • Complete 386 Main mailroom functions

  • Store Central Mass Branch work and complete research request

  • Scan department documents to FCM for ACH, Wires, and Lockbox

  • Complete Mobile and ATM daily reviews to assist Deposit Ops

  • Processing of Canadian Items for Lockbox and RDC Customers

  • Backup Lockbox Manager for vacation coverage

  • Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one’s duties.

Education:

  • High School Diploma or equivalent

Experience:

  • Banking experience

Skills & Knowledge:

  • Strong organization skills

  • Good 10-key skills

  • Attention to detail

  • Clerical and numerical skills

Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

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