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Robert Half IT Manager in Worcester, Massachusetts


We are seeking a highly motivated and experienced Infrastructure Manager to lead and oversee our critical IT infrastructure. As a key member of our IT team, you will be responsible for ensuring the reliability, security, and performance of our entire technology ecosystem, including physical and virtual servers, network devices, cloud platforms, and software applications. You will possess a deep understanding of various technologies and have a proven track record of managing complex IT environments.


  • Infrastructure Management:

  • Lead the planning, design, implementation, and maintenance of our IT infrastructure, including on-premises and cloud-based solutions.

  • Ensure the optimal operation and performance of physical and virtual servers, network devices (Cisco switches, routers, firewalls), and wireless networks.

  • Oversee disaster recovery and business continuity planning to ensure minimal downtime in case of disruptions.

  • Manage and optimize storage solutions and data center operations.

  • Software Management:

  • Support the implementation, configuration, and maintenance of critical business applications, including ERP systems.

  • Manage user accounts and access control through Active Directory and other identity management systems.

  • Implement and maintain Single Sign-On (SSO) solutions for seamless user access.

  • Collaborate with application owners to ensure optimal performance and integration with the overall infrastructure.

  • Team Management:

  • Lead, motivate, and mentor a team of IT professionals, providing clear direction and fostering a collaborative work environment.

  • Delegate tasks effectively and ensure team members have the resources and training needed to succeed.

  • Conduct performance reviews and provide feedback to help team members grow their skills and knowledge.

  • Project Management:

  • Lead and manage IT infrastructure projects, ensuring they are delivered on time, within budget, and meet all technical requirements.

  • Develop and manage project budgets and resources.

  • Track project progress and identify and mitigate potential risks.

  • Communicate project updates and status to stakeholders.


  • Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred).

  • 5+ years of experience in IT infrastructure management, preferably in a complex and fast-paced environment.

  • Proven experience with Cisco switches, routers, firewalls, VMWare, physical and virtual servers, wireless networks, and cloud platforms.

  • Strong understanding of Active Directory and other identity management systems.

  • Experience with ERP system support and integration.

  • Excellent communication, interpersonal, and leadership skills.

  • Ability to work independently and take initiative, as well as collaborate effectively within a team.

  • Problem-solving and analytical skills with a strong attention to detail.

  • Ability to prioritize tasks and manage multiple projects simultaneously.

    Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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