Job Information
YWCA Central Massachusetts FRONT DESK RECEPTIONIST in Worcester, Massachusetts
FRONT DESK RECEPTIONIST
Job Details
Job Location
YWCA Central Massachusetts - Worcester, MA
Position Type
Full Time
Education Level
High School
Salary Range
$16.00 - $17.00 Hourly
Travel Percentage
None
Job Shift
Day
Job Category
Customer Service
Description
As a Receptionist , you will provide coverage to support the overall operations of the Association which promotes the highest quality of customer service for members, participants and the public in a profession/confidential manner.
Hours: Monday through Friday, 6:00am - 2:30pm
RESPONSIBILITIES:
Handles all incoming and outgoing calls, page staff and residents, and accepts and relays accurate and clearly defined messages.
Greets and directs public to various locations and meetings in the building.
Provides information to public regarding programs, workshops, membership, parking and other relevant procedures.
Provides program and membership information to the public, closes sales, and relays all internal communications as necessary via intercom.
Qualifications
High School Diploma or equivalent
18 yrs or older
Computer literate, with working knowledge of Microsoft Office products
Detail-orientated, organized and self motivated.
Excellent communication, people and customer service skills
Ability to prioritize and effectively handle multiple tasks