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Saint-Gobain Collection and Deduction Analyst in Worcester, Massachusetts

At Saint-Gobain we design, manufacture and distribute materials which are key ingredients in the wellbeing of each of us and the future of all. Join our innovative, passionate and entrepreneurial community to improve the world of tomorrow with us.

This hybrid position of a Collections & Deductions Analyst will be responsible for managing direct portfolio responsibility of an accounts receivable portfolio along with working in-contention & disputed items to resolution in this same portfolio. The ideal candidate will exemplify the Saint-Gobain Attitudes of Building an Open Engaging Culture, Be Agile, Innovate, Act as an Entrepreneur and Cultivate Customer Intimacy while upholding business policies, procedures and internal controls. This will include implementing strategies to increase the number of successful collections to improve the over health of the receivable portfolio, improve cash flow, decrease DSO, limit both credit risk and bad debt exposure, leverage system enhancements to gain efficiencies and work towards improved profitability in becoming a strategic partner with the sales channel they serve. They will be responsible for not only the collection aspect of the portfolio, but also identifying the root cause analysis for in-contention / disputes working in collaboration with various key teams in the organization to resolve and correcting issues from occurring again. May report monthly KPIs while performing other duties as assigned consistent with skills and training for this position. The candidate should have excellent time management, communication skills, organizational skills, and a self-starter proactive approach to thrive in managing to deadlines where deliverables at times may have extremely tight windows.

  • Bachelors Degree in Finance, Business, Accounting or related field is required.

  • 3-5 years experience in Corporate Collections & Deductions is also required.

  • Proactive and active collection activities to improve percent current, health of receivable portfolio, limit bad debt exposure and assess customers for credit worthiness.

  • The incumbent should be a highly motivated, self-starter with strong organizational skills and the ability to operate in a global matrix organization structure.

  • Work cross-functionally with Sales, Supply Chain, Operations, Customer Service, Finance and Customers to resolve any outstanding issues blocking timely collection per policy and procedures.

  • Ability to research a particular problem, seek out personnel having relevant information, formulate a solution, recommend and defend solution, direct implementation of accepted recommendations. Identify root cause analysis for disputes and coordinate resolution with respective teams in the organization to prevent occurrence from happening again.

  • Run financials to evaluate and recommend approval or denial of credit to potential new customers or reassess current credit lines for existing customers. Experience with D&B or Credit Risk Monitor.

  • Foster team support and compliance with new/updated procedures, policies and performance measurements.

  • Excellent interpersonal skills, ethics and ability to build strong relationships

  • Ability to communicate effectively. Excellent written and verbal communication skills that can be scaled between all levels of the organization. Conduct business meetings with Customers, Colleague Analysts, Sales, Supply Chain, Customer Service, Finance, Contractors and Management.

  • Knowledge and demonstrated use of Microsoft Excel.

  • Ability to prioritize, plan and schedule time efficiently, operate under pressure and meet deadlines

  • Strong project coordination and multi-tasking skills are a requirement as well as the ability to handle/manage multiple project and competing priorities

  • Strong presentation skills and ability to create compelling PowerPoint presentations.

  • Ability to work with, manipulate and analyze large volumes of data

  • Technical capabilities in the areas of financial and business intelligence systems (SAP/SAP Super-User, Cforia, MicroStrategy, Prophix, Excel data modeling)

  • Manage accounts sent to third party collection agency improving collection rates.

  • New system implementations

  • Experience in a manufacturing and/or global business

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.