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Advocates Clinical Care Manager- FC in Worcester, Massachusetts


Salary: $70,950.00 - $75,000.00 per year

Family Continuity is rapidly expanding its energetic workforce to lead fast paced, innovative clinical programming in our six different sites throughout Northeast, Southeast and Central Massachusetts . Our mission for over 35 years is to inspire individuals and families to achieve overall wellness through counseling, support, education, and making connections to the community.

Family Continuity in Lawrence, Massachusetts is looking for a Clinical Care Manager for the BHPMW (Behavioral Health Partners of MetroWest). The Clinical Care Manager is assigned to Enrollees.

The CCM provides direct CP supports and activities to Assigned and Engaged Enrollees, and supervises a team of Care Coordinators within the assigned BHCP. Family Continuity is an affiliated partner with the Behavioral Health Partners of MetroWest.

Signing bonus of $5,000 after 90-day probationary period!

Minimum Education Required

Master's Degree


  • Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and educationally diverse staff and patients.

  • With the Family Continuity’s BHCP Program Director hire, train and supervise BHCP Care Coordinators.

  • Supervise Care Coordinators in developing a person-centered treatment plan with each Engaged Enrollee, with input from Care Team members and other stakeholders as well as updating the treatment plan according to required timeframes.

  • Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services and supervise Care Coordinators in providing CP supports in this manner.

  • Conduct outreach and engagement activities with Assigned Enrollees and engage them in enrolling in the BHCP program, and supervise Care Coordinators in providing this CP support.

  • Identify community resources and develop natural supports for Enrollees and supervise Care Coordinators in performing these functions.

  • Participate in all required orientation and training. Train Care Coordinators and other CP Team members.

  • Supervise Care Coordinators in completing comprehensive assessment in a collaborative manner with Engaged Enrollees, with input from Care Team members and other stakeholders as well as conducting annual re-assessments. Review and sign off on all assessments completed by Care Coordinators.


  • RN or Master’s Degree

  • Minimum of 2 years of experience working in a community-based mental health, substance use and/or physical health setting

  • Minimum of 3 years’ professional and clinical experience in the areas of mental health, counseling, and substance abuse

  • Minimum of 2 years’ supervisory experience, preferred

  • RN, LICSW, LMFT, LMHC, licensed psychologist, or LADC

  • Must hold valid driver’s license and have access to an operational vehicle with proper insurance coverage

Diversity is about different opinions, divergent ideas, and deviations into how we overcome our challenges and really address the needs of our community. We actively seek candidates from diverse backgrounds including women, communities of color, the LGBTQ community, and people with disabilities.

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Job Locations US-MA-Worcester

Minimum Education Required Master's Degree

Job ID 2023-9844

Organization Family Continuity

Type Regular Full-Time

Number of Hours Per Week 40

Business Unit Behavioral Health