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City of Worcester Assistant Veterans Agent in Worcester, Massachusetts
The City of Worcester seeks qualified applicants for the Assistant Veterans Agent for the Office of Veterans\' Services within the Health and Human Services Department. Under the direction of the Veterans Agent, the position will perform administrative and professional work in planning, organizing, and carrying out programs/benefits from state and federal agencies to meet the economic and medical needs of military veterans and their eligible dependents in accordance with State and Federal laws and regulations. The Assistant Veterans Agent will provide customer service and advocacy to Veterans in need and their families and provide referral services when necessary. Bilingual applicants are encouraged to apply. MINIMUM REQUIREMENTS: \ Bachelor\'s Degree social science, social work, counseling, business/public administration, or related field, OR; o An equivalent combination of education & three (3) years of experience that provide the knowledge, skills, and abilities to perform the required duties of the position in lieu of the above-mentioned requirements. \ Excellent communication skills. \ Proficient with computers, including Microsoft Office Suite and Online platforms. \ Valid Driver\'s license and reliable transportation. \ Honorably discharged veteran and have the ability to obtain VSO certification within six (6) months of hiring. \ Ability to obtain VA claims certification through EOVS and/or external accredited agency within six (6) months of hiring. PREFERRED QUALIFICATIONS: \ Master\'s Degree social science, social work, counseling, business/public administration, or related field. \ Five (5) years of related experience working with veterans and their dependents. \ Three (3) years of experience performing administrative tasks. \ Two (2) years experience performing employee supervision Click Here to Read Full Job Description