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Softworld Systems Administrator with Sharepoint-Services Management in Woburn, Massachusetts

Systems Administrator with Sharepoint-Services Management

Woburn, MA

01801

Posted: 09/16/2020

2020-09-16 2020-10-18

Employment Type: Perm

Industry: IT

Job Number: 233141

Job Description

Systems Administrator with SharePoint – Service Management

  • Systems Administrator with SharePoint – Service Management required for a direct hire position open in Woburn, MA

  • Provides efficient and effective first line of support for local, remote and mobile staff

  • Identify, research and resolve technical issues for users in a positive manner

  • Add to the IT knowledge base with clear/concise/detailed entries

  • Treat every issue as an opportunity to educate the end-user

  • Maintain an accurate inventory of hardware and software licenses

  • Perform hands-on diagnostics at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications

  • Test issue remediation to ensure problem has been adequately resolved. Perform post-resolution follow-ups, time permitting

  • Create and/or maintain end-user documentation on procedures and how-to documents

  • Creation and administration of Active Directory user accounts

  • Provision new computers for employees

  • Support the IT Team with duties as necessary to include server, user and network administration.

  • Build sites and webparts in SharePoint and manage permissions

  • Provide front-end SharePoint development and administration to include document management, automated workflows, collaboration, content management within site collections

  • Customizes SharePoint for company purposes, revising site layouts and visualizations as needed

Required Skills:

  • US Citizen with the ability to obtain Security Clearance

  • 1 – 3 year's applicable experience

  • Experience in building and supporting SharePoint

  • Experience in supporting desktop operating systems including Windows 10, and Mac OSX

  • Experience in supporting typical business and engineering applications (ex. Microsoft Office, Matlab, Visual Studio, VMWare and other scientific/engineering applications) and hardware (mostly Dell and Apple laptops)

  • Intermediate Active Directory skills, capable of managing user accounts, printers and other resources

  • Helpdesk and/or Desktop certifications desirable (i.e. Net+, Sec+)

PLEASE NOTE: 3RD PARTIES/SUBCONTRACTORS/SUBCONTRACT AGENCIES ARE NOT ELIGIBLE FOR THIS POSITION. SUBCONTRACT AGENCIES NEED NOT APPLY.

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