For The Record Senior Audio Installation Technician in Woburn, Massachusetts
Senior Audio Installation Technician
For the Record Group is a fast growing, global business with operations in 65 countries and 50 US states. The digital solutions and services provided by our Companies assist Courts around the world to capture, distribute and maintain court recordings and transcripts. We are currently experiencing incredible global growth (particularly in the US), with our latest industry-leading technologies driving digital transformation in the justice system. We have an ongoing goal to continue to build an enviable work culture and environment that inspires our employees. This mission remains as pertinent as ever as our award-winning technologies are poised to bring further growth opportunities in the coming years. For more information, visit www.fortherecord.com
Who are you?
Are you seeking something other than your typical "9-5" office job? Enjoy an ever-changing environment? We offer a dynamic work environment and are looking for an experienced Senior Audio Technician to grow with us!
The Senior Audio Install Technician is responsible for installation of FTR products throughout our client site locations.
Primary Role Accountabilities
With excellent customer relationship and troubleshooting skills, perform onsite installation and integration of FTR products
Audio-Visual configuration and setup including video conferencing and configuring commercial audio visual equipment and systems i.e. digital audio (Biamp/BSS), control (Crestron/AMX), video routing & image processing.
Develop and maintain knowledge base articles and technical documents
Install and configure software as required
Provide regular progress updates for current and outstanding incidents or project tasks
Maintain schedule set by Technical Lead to complete installs on time for go-live
Systematically troubleshoot and offer solutions for audio systems
Terminate and test audio and network connectors
Role Challenges and Special Working Conditions
Must be able to work full time and at varied hours (some daytime hours, some evening/night hours as required by the project)
Interstate travel will be required
Must be able to consistently lift 50 pounds unassisted
Must be able to pass company and court specific background checks
Essential work experience, qualifications and skills
At least 5 years Audio, AV and/or digital audio skills
Sound understanding of 'Installed Sound' environments and the role of equipment such as audio DSPs
Experience with building racks
Basic networking experience
Ability to troubleshoot audio problems methodically
Ability to ensure consistency of standards/procedures & promote efficiencies
Outstanding commitment to customer service involving internal and external stakeholders
Capability to build strong and effective working relationships with key stakeholders, internal and external, including vendors
Ability to maintain a positive outlook and working attitude
Demonstrated ability to deal with sensitive and classified data
Work site likely will require ability to navigate stairs, ladders, and confined spaces
Must possess a valid driver's license
For The Record provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, For The Record complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.