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Beth Israel Lahey Health Imaging Information Systems Specialist in Winchester, Massachusetts

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Contributes to the Hospital’s mission by implementing changes and updates to the PACS and Imaging Informatics systems and by supporting the departments informatics needs. This technical systems position will have an impact on physician, patient and staff satisfaction by minimizing system downtime and maximizing system efficiency.

Job Description:

As part of the Imaging PACS team, this position:

  • Under the general guidance of the PACs Systems Coordinator, maintains the PACS (Picture Archive Communication System), keeps the system operatingatmaximum efficiency, applies upgrades, tests for problems and troubleshoots.

  • Maintain Radiology Information System by monitoring the interface work queue, running reports, addressing patient information issues between IT and other radiology systems, assisting modality technologists with workflow, and interacting with the Lahey Radiant team.

  • Supports voice recognition dictation system, which includes managing radiologist templates and creation of macros

  • Tests upgrades, patches, and new implementations with vendors. Creates test plans for submission to system-wide change control.

  • Orients and trainsstaff as necessary for department and role specific use of information systems like RIS, PACS and voice. Recommends and implements changes to maximize system efficiency, maintains documentations, and enhance the maximization, maintenance documentation, training and enhancement of the Radiology Information System (RIS) and other information systems utilized in the department. Trains staff. Collaborates with PACs Systems Coordinator and the IS department to maximize workflow improvement and ensures compliance with established protocols and accreditation standards.

  • Acts as a liaison between Winchester Imaging and Lahey Health Systems with regard to system dictionaries.Assists department users with problem resolution, by providing advice and troubleshooting issues. Provides training, advice and direction to department staff on use of computer applications. Explains and/or demonstratesappropriate techniques or methods.

  • Diagnoses and resolves problems related to module as needed. Escalates and/or communicates with the system level.

  • Advises, updates and notifies Radiology management and staff of computer information, changes, and downtime.

  • Maintains necessary records and documentation of software compliance and accuracy.

  • Provides proper documentation of upgrades and communicates the changes to necessary end users. Creates and runs clinical reportsfor Radiology Services as requested.

  • Develops, communicates, and implements radiology information policies and procedures to support Radiology functions.

  • Reviews and updates computer procedure manuals to meet accreditation requirements.

  • Reviews and maintains the department charge-master and works with Lahey Health in maintaining compliance and ensuring appropriate coding and billing.

  • Maintains knowledge of new technology or procedures in the department by reading appropriate literature and/or attending seminars and lectures.

Education /Education

Required:

  • Bachelor’s degree in related field

  • At least3yearsexperience in a clinical position in the medical field and at least 2 years Information Systems(IS) experience.

  • A related IS degree may be considered in lieu of the IS experience.

Preferred:

  • Radiology IS experience

  • Knowledge of Epic Radiant, Meditech Magic, McKesson PACS, MModal voice recognition or similar systems

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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