Massachusetts Jobs

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Contributes to the Hospital’s mission by greeting customers in the food retail locations and ringing their transactions. This customer service position will have an impact on patient, employee and visitor satisfaction by providing superior customer service and a friendly atmosphere as our customers procure their food, drink and a moment of relaxation.

Job Description:

QUALIFICATIONS:

Education

Preferred: High School Diploma or G.E.D.

Experience

Preferred: Food service, customer service or cash handling experience

Other Skills/Knowledge

Required:

● For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team.

● Basic math skills

● Ability to use a calculator

● Able to work a flexible schedule

JOB FUNCTIONS:

* Greets customers and answers their questions

● Verifies cash and secures cash drawer at the register

● Rings customer transactions

● Counts cash at the end of shift and verifies cash bank

● Complies with department standards for cash handling procedures

● Stocks cafeteria condiment, food and beverage stations according to department standards

● Anticipates and meets all customer service needs; takes appropriate steps to rectify any customer-or food-related issues

● Operates dish room and cleans dining area

● Maintains a clean work area and fulfills daily cleaning assignments to ensure compliance with high sanitation standards

● Uses equipment to maximize its useful life. Responds to supply/equipment issues in a timely manner to ensure availability and optimal operations

● Passes along customer feedback and suggestions to supervisor. Communicates observations about the operation that may result in improved efficiency or customer satisfaction.

Benefits Begin On Your First Day of Employment! Medical, Dental, and Vision Insurance Paid Time Off: 28 Days a year for a Full-Time employee for vacation, days off, sick days, holidays etc. Life Insurance Retirement Savings Plan (403B) Tuition Reimbursement Child Care Center for Employees Commuter Programs Credit Union Long Term Disability Leave And many more!

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled