Massachusetts Jobs

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Regular

Scheduled Hours:

20

Work Shift:

Day (United States of America)

Job Description:

Work Schedule:

Week 1

*Saturday and Sunday, 8am to 8pm

Week 2

*Saturday, 4-8pm and Sunday, 8am to 8pm

QUALIFICATIONS:

Education:

Required: High School Diploma or equivalent

Experience:

Preferred: At least one year of previous work experience in an administrative support role.

Other Skills/Knowledge:

Required:

Basic computer knowledge.

Excellent communication and customer service skills.

For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team.

Preferred:

Knowledge of basic medical terminology

JOB FUNCTIONS:

Provides administrative support for the unit and staff

Answers the phone and directs calls to team members or takes messages

Greets patients, visitors, volunteers and staff members.

Answers questions, signs forms and/or directs the individual or question as appropriate to ensure efficient unit flow and patient/family member satisfaction.

Pages and contacts physicians for consults.

Schedules tests and other diagnostic services with hospital departments and off-site providers.

Arranges ambulances and transport services.

Follows through on orders for medical equipment and other non-medication needs.

Prepares the patient record for discharge. Reviews the medical record and advises the nursing staff if forms are needed prior to discharge.

Disassembles medical chart according to Health Information Management Department standards

FLSA Status:

Non-Exempt

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled