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Robert Half International Director of Digital Workplace Services in Wilmington, Massachusetts

Description

10+ years’ experience working in a fast-moving, international environment solving problems at scale.

•Exceptional leadership skills with the ability to develop and communicate Digital Workplace Services vision that inspires and motivates IT staff and aligns to the business strategy.

•A strategic thinker who understands business needs and trends in technology and can translate them into opportunities for ongoing improvement.

•Excellent analytical, strategic conceptual thinking, strategic and operations planning and execution, and budgets.

•Deep knowledge of personal computing, collaboration and end user support technologies.

•Digital dexterity with consumer gadgets, apps and other technology services, along with the vision to see how they can improve employee agility and engagement.

•Strong practical knowledge of user-centered design methodologies and usability principles.

•Successful track record of delivering projects and further enabling teams using Agile methodology.

•Experience with Lean, Six-Sigma methodologies in leading problem management and continuous improvements to drive customer value and experience.

•Deep experience with Microsoft Office 365.

•Creative, not afraid to disrupt, whilst at the same time drive decisions collaboratively. Fearlessness in suggesting or backing big ideas. Tenacity in focusing the information discovery process.

•Exceptional interpersonal skills, including teamwork, facilitation and negotiation be the voice of best practice in user experience.

•Developed analytical, problem solving and quantitative modeling skills.

•Previous experience in working with a multicultural and international team.

•Experience in Mergers & Acquisitions.

•Proven track record providing the highest levels of customer service to end users, including those at the executive level.

•Demonstrated ability to develop and execute a strategic people plan that ensures that the right people are in the right roles at the right time and that IT staff are highly engaged

•Bachelor’s degree in Computer Science; Information Technology or equivalent.

Requirements

Customer Journey Mapping, Executive Leadership

The Creative Group (TCG), a Robert Half company, matches creative, digital, and marketing professionals with remote or on-site jobs on a freelance, project or direct-hire basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.5565. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 The Creative Group. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: DOE

Location: Wilmington, MA

Date Posted: February 17, 2021

Employment Type: Full-time

Job Reference: 02100-0011678494

Staffing Area: Creative u0026 Marketing

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