
Job Information
Citizens Senior Marketing Manager and Growth Strategist, Capital Markets & Advisory in Westwood, Massachusetts
Description
As the Senior Marketing Manager and Growth Strategist for Capital Markets and Advisory, your primary responsibilities are to build brand equity for Citizens using contemporary marketing methods to drive interest and adoption of investment banking products and services. This is both a strategic and executional role in which you will lead the development, advocacy, execution, assessment, and continuous improvement of integrated marketing plans.
Responsibilities:
Working with in-house centers of excellence (COIs) and Agencies, drive digital marketing strategies including enhancing the user experience of the web site, targeted email marketing, content marketing, social media, search engine optimization and events.
Develop and lead marketing strategy/vision to achieve measurable overall business unit objectives and revenue goals
Lead inbound marketing attracting site visits, converting that traffic into leads and nurturing prospects working with sales leadership
Build and manage a rich content/editorial calendar that attracts a qualified audience to our owned media properties
Help establish and optimize marketing automation and lead nurturing processes
Ensure closed-loop analytics to measure marketing performance and continually refine
Influence and partner with cross-functional team to design and deliver quarterly and annual integrated marketing plans to achieve business line goals and objectives
Serve as primary liaison between business lines and marketing partners, ensuring the broader marketing team is fully versed on all aspects of business line products, value proposition and competitive differentiators
Partner with the leadership team as well as key business partners, including the sales team to ensure understanding of/alignment on marketing strategy/plans and strategic priorities
Develop and manage project budgets/forecasts
Proactive in managing risk, ensure all programs are implemented in full compliance with defined processes and regulatory guidelines
Qualifications & Requirements
Strong ability to think strategically and creatively
Broad marketing communications experience including advertising, direct, digital and public relations
Strong channel experience in digital marketing including search, display, social and content
Experience developing insightful and clear creative, marketing, advertising and/or media briefs, using research, data, personas, and customer journey maps
Ability and desire to work well within a team and test and learn
Experience managing indirectly/influencing
Ability to review data, interpret results and create actionable and measurable strategies
Ability to manage multiple projects simultaneously while delivering on schedule/budget
Excellent interpersonal and communication skills
A go-getter and a doer who is accountable and has high expectations for their work
Attention to detail
Minimum 10+ years of marketing experience
Investment banking and corporate finance experience a plus
Familiarity with Salesforce.com and Account-Based Marketing desired
Education
Bachelor’s degree required
MBA or equivalent experience preferred
Hours & Work Schedule
Hours per Week: 40
Work Schedule: M-F 8-5 Hybrid in Westwood MA office 3 days and 2 days remote
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Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
05/02/2025
Citizens
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