Massachusetts Jobs

Description

The Transformation Project Manager will play a key role within Enterprise Data & Analytics organization supporting the Data & Analytics Transformation Office in the delivery of an enterprise-wide program - Transforming Data & Analytics (TDA). The Project Manager will be responsible for activities related to supporting program milestones, dependencies, and blockers across the various workstreams across the bank. The Project Manager will additionally provide communication on project updates and progress and support presentation materials to senior leadership.

Responsibilities

• Project management: coordinate updates across workstreams to ensure that weekly status reporting is on time and comprehensive

• Manage project dependencies and coordinate with program stakeholders

• Documentation and organization of key project artifacts including the management of the overall project plan and implementation and tracking within Jira

• Prepare documents for weekly workstream meetings and senior leader meetings

• Help with creation and refinement of presentations to convey updates to senior leadership team

• Collaborate with Data & Analytics Transformation Office on all project management best practices and support the team to comply with specified program governance

• Decision management governance and tracking

• Support Change Management activities & communications to assist colleagues impacted by change. Act as a change champion for the transformation

Qualification

• Bachelor’s degree; 1- 2 years’ experience in project and/or change management

• Possesses a results-oriented mentality and is highly effective at coordination, execution, and follow-up focused on the critical priorities to drive positive results

• Excellent teamwork and collaboration skills including the ability to influence and develop trusting relationships with business leaders and cross-functional teams across multiple levels of the organization

• Strong verbal and written communication skills informed by excellent listening, influencing and perception skills

• Ability to clearly articulate message to a variety of audiences and stakeholders

• Proficiency with MS Office applications required; Atlassian applications a plus (Jira, Confluence)

• Comfort handling ambiguity and managing multiple assignments as priorities dictate

• External and/or internal consulting type experience preferred

• Familiarity with project management approaches, tools, and phases; agile experience a plus

Skills & Competencies

• Strong written and verbal communications

• Continuous improvement mindset

• Cross-functional collaboration

• Integrity, ethical behavior, consistent

• Strong at building trust and relationship across different departments

• Conflict resolution, conflict mgmt

• Critical thinking, problem solving

• Understands, balances priorities

• Curiosity and a desire to learn new things

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

12/17/2024