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Eversource Energy Executive Assistant in Westwood, Massachusetts

Check out this video and find out why our team loves to work here! (https://www.youtube.com/watch?v=fHmr45H8xZE)

Eversource Energy is the largest Energy delivery company in New England. We support 3.6 million Gas and Electric customers across CT, MA, and NH. We’re proud to provide safe, reliable service to 4.3 million electricity, natural gas and water customers. Be a part of our mission to deliver reliable energy and superior customer service. ENERGY- BRINGS US TOGETHER!!

Serves as Executive Assistant to the Vice President of Sustainability and Environmental Affairs and Director of Corporate Communication. Accountable for administrative support to the Vice President and Director, including conducting all phases of office procedures, coordinating and organizing projects for maximum efficiency and, implementing creative improvements for better management work flow.

Role and Scope of Position:

Responsible for providing a variety of secretarial and Executive support duties and for ensuring the efficient organization and operation for the Executive. Works independently to perform daily office activities and procedures (office supplies/services, budget monitoring and control, record-keeping systems, incoming correspondence, etc.) to ensure a smooth office atmosphere. Individual must be a highly trusted partner responsible for exercising confidentiality, tact and diplomacy. Accountable for instituting and conducting all phases of office procedures, coordinating and organizing projects for maximum efficiency and, implementing creative improvements for better management work flow.

Essential Functions:

  • Reviews and provides summaries and recommendations on letters, reports and other documents as requested by manager.
  • Arranges meetings, appointments, and travel; controls calendar and work day; Screens and prioritizes requests for executive’s time
  • Coordinates, composes and prepares materials/agendas/reports for managers’ internal and external appointments and commitments.
  • Manages telephone, written correspondence, and personal contact with the Executive by maintaining current awareness of priorities and personal preferences:
  • Maintains close contact with other officers and department managers within and across other organizations to apprise Manager of significant activities and events. Manages the coordination of cross-functional projects, assignments, etc.
  • Analyzes organization’s administrative practices, recommends creative ideas, then implements strategies to improve office workflow.
  • Creates and maintains sophisticated computerized data documents to support (and report on) organizations’ daily operation.
  • Contributes to organization’s success by providing efficient, high quality customer service, to all internal and external constituents.
  • May delegate assignments to, or provide direction and oversight to, projects for organization level secretaries as deemed necessary.
  • Uses formalized team approach to provide assistance to colleagues and managers.
  • Works independently to perform daily office activities and procedures (office supplies/services, budget monitoring and control, record-keeping systems, incoming correspondence, etc.) to ensure a smooth office atmosphere.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skills :

  • Demonstrates a record of high-performance standards and strong organizational skills
  • Excellent interpersonal and oral and verbal communication skills
  • Ability to work independently
  • Ability to manage multiple priorities, maintain confidentiality, and operate with poise and
  • Demonstrated expertise with Microsoft Programs (Outlook, PowerPoint, Excel, Word, etc.)

Education/ Experience:

  • High School Diploma with advanced business school/secretarial training or equivalent
  • Associate degree preferred

Experience :

  • Minimum of seven (7) years demonstrated executive secretarial experience or equivalent.

Licenses & Certifications:

  • Certification in secretarial science preferred

Working Conditions:

  • Must be available to work emergency restoration assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.

Mental Aspects: Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

  • Know the business plan and how your role connects to it
  • Identify problems, issues; take responsibility for resolution
  • Set high standards for self; deliver quality performance
  • Raise ideas for improvement
  • Communicate, communicate, communicate

Build Trusting Relationships

  • Follow through on commitments made to manager, colleagues, and customers.
  • Address difficult or controversial issues and encourage others to do the same.
  • Have honest dialogue with others

Manage and Develop People

  • Set performance goals that align with department and company goals
  • Meet regularly with your supervisor/manager to discuss your performance
  • Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

Foster Teamwork and Cross-functional Collaboration

  • Work collaboratively within and across the organization to achieve “One Company” and other goals
  • Recognize and address cross functional implications of your work

Create a Diverse, Inclusive Workforce

  • Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

  • Proactively seek out opportunities to improve business performance and customer service.
  • Respond positively to new demands or circumstances
  • Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

  • Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

Work is performed primarily in an office environment which requires sitting at a desk and using the computer.

This role works in an environment that often requires the performance of multiple simultaneous activities where deadlines need to be met and work is performed sometimes under pressure while involving business commitments and results. Must be able to work independently and collaboratively within the organization and be able to recognize and work with sensitive and confidential information

Please submit a resume with your online application.

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Vaccination Information:

Eversource requires all new employees to be fully vaccinated for COVID-19 by their first day of employment.If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Eversource’s HR department after a decision has been made about whether or not to make you a conditional offer of employment. Eversource does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws requiring reasonable accommodation.

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

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