Job Information
C & S Wholesale Grocers, Inc. Training Supervisor in Westfield, Massachusetts
Training Supervisor Westfield, MA ID: R-258766 Job Family: Operations Job Type: Regular The Training Supervisor will own the new hire experience and play a key role in establishing a culture of growth and development for all nonexempt, newly hired warehouse employees. This role will be fully dedicated to warehouse Training and will lead, coach, and develop a team of full-time and temp Trainers and Trainees. The Training Supervisor will be required to plan, organize & oversee new employee training programs as well as maintaining a safe and productive learning environment that drives established KPIs. Job Description Shift - First Shift 6am to 4:30pm Partner with Manager to hire, develop and retain a team of Trainers and make hiring recommendations for Trainees. Conduct frequent floor observations and coach Trainers on how to enhance individual and team performance to achieve company initiatives. Effectively lead, assess, and participate in the design, development, and implementation of new training programs for nonexempt employees. Use appropriate performance management techniques to address performance gaps and take corrective action, as needed, to ensure Trainers and Trainees are delivering on KPIs. Ensure all new hires receive and understand corporate delivered materials and information intended for a successful orientation and training of new associates. Assess business conditions and take action to address opportunities to improve training and safety. Provide regular updates to the Field Training Team to ensure alignment to and proper execution of organization wide Training initiatives. Drive employee engagement in local and corporate activities that create a Training Experience aligned with the C&S Values and Purpose. As a member of the leadership team, prepare action plans, formulate, and present training metrics that assess the impact of employee coaching, development, and training. Environment Warehouse : Freezer (-20F to 0F) Warehouse : Perishable Warehouse (28F to 60F) Warehouse : Grocery Warehouse (50F to 90F) Skills Specialized Knowledge : Special Skills : People management, dependable, and deadline oriented. Physical abilities: : Safely and efficiently move merchandise weighing up to 60lbs., stand/walk for up to 10-12 hrs. Other: : Years Of Experience 3-5 years of experience in retail operations, distribution, transportation, logistics, and supply chain management, or an equivalent combination of education and experience. 3-5 years of prior experience as a warehouse trainer; Experience as a warehouse training or operations supervisor is highly desired. 3-5 years of previous experience delivering training materials and programs. Qualifications Associate Degree - General Studies, Bachelor\'s Degree - General Studies, General Equivalency Diploma - General Studies, High School Diploma - General Studies Shift 1st Shift (United States of America)