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Amazon Technical Program Manager III, Amazon RoboticsAR R&D - Engineering (AR) in Westborough, Massachusetts


Amazon Robotics is seeking a talented and motivated Technical Program Manager (TPM) who will be part of the Hardware Engineering team focused on next generation robotic system design, as well as supporting the existing fleet of robotic & automation technology.

The TPM will manage the full project lifecycle of innovative programs aimed at improving the efficiency and lowering the cost of Amazon’s next-generation Fulfillment Centers, Sortation Centers, Air Hubs, and Air Gateways.

This position is responsible for the planning and execution of NPI & Sustaining programs while serving as liaison between Systems Engineering, Software Engineering, Deployment Engineering, Solutions, Manufacturing & Supply Chain, Customer Support, and the Program Office.

If you are a Technical Project Manager, Technical Program Manager, or Engineer looking to grow your skills in project/program management, with strong problem-solving skills, excellent communication skills, an ability to influence business and technical leaders in a dynamic environment and the desire to be a contributor to Amazon's next generation fulfillment & logistics technology, we want to talk with you.

Joining our team provides the unique challenge and opportunity to build systems that benefit millions of customers and support sellers spanning the globe.

The ideal candidate will draw upon exemplary program / project management, critical thinking, and problem solving skills, and a passion for creating reliable and maintainable systems. The candidate should be open to new challenges, strong at multi-tasking, innovative, creative, self-directed and a great team player. Candidate should drive continuous process improvement, and collaborate effectively with cross-functional operational and development teams to solve problems and implement new solutions.

Key job responsibilities

  • Lead the effective and efficient delivery of Hardware Product Development programs and projects , working closely with mechanical, electrical and embedded systems teams

  • Interact with Deployment Engineering, Manufacturing, Global Support Services, and other key stakeholders to define and deliver to project goals to improve performance, reduce cost, and reduce installation cycle time

  • Collaborate cross functionally to support solution development and integration. An ideal candidate has experience with hardware/software integration

  • Triage, prioritize, and execute against incoming requests from the field for Hardware engineering support

  • Drive consensus on technical decisions and ensure the appropriate resources are employed to deliver high quality results

  • Lead the partnership between hardware engineering, product management and systems engineering to develop and decompose comprehensive functional requirements

  • Identify, assess, track and mitigate issues and risks at the program level

  • Create, maintain and disseminate project information to stakeholders

  • Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities

  • Develop and drive hardware project schedules

  • Drive programs across all HW disciplines including Mechanical, Electrical, Firmware, Safety, Regulatory, HW Test Engineering

  • Partner with groups external to Hardware Engineering to successfully deliver on project goals

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

  • 5+ years of technical product or program management experience

  • 7+ years of working directly with engineering teams experience

  • 3+ years of software development experience

  • 5+ years of technical program management working directly with software engineering teams experience

  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit