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Amazon Sr. IT Application Engineer, Amazon Robotics in Westborough, Massachusetts


Are you driven by innovation and excel at problem-solving through collaboration? Join Amazon Robotics, the world's leading robotics innovator, as we harness advancements in robotics and software to tackle real-world challenges and transform customer experiences in unimaginable ways. Our diverse team of engineers come from all over the world to design, test, and build our dynamic fleet of robots and mechatronic systems. We're currently exploring cutting-edge frontiers in autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.

We seek a skilled and passionate Sr. Systems Development Engineer to join our team and play a crucial role in designing, developing, and maintaining our diverse range of technologies and applications. The ideal candidate will excel at identifying and resolving issues, automating processes, maintaining service infrastructure, and collaborating closely with cross-departmental teams to achieve business objectives while upholding the highest standards of platform security, reliability, and supportability. Experience with Windows, Linux, and cloud platforms such as AWS, particularly in large-scale, distributed environments, is highly valued.

Key job responsibilities

  • Lead the design, deployment, and maintenance of highly-scalable and resilient solutions on AWS.

  • Lead technical projects with meticulous attention to detail, delivering results on time and within budget.

  • Champion security best practices, implement remediation procedures, and apply critical application updates.

  • Troubleshoot and resolve complex issues within the platform and applications, ensuring optimal performance and stability.

  • Participate in the on-call rotation for application-related incidents, providing timely and effective resolution.

  • Create, analyze, and improve code to meet evolving business needs.

  • Produce comprehensive and user-friendly technical and support documentation.

  • Proactively identify opportunities for improvement, cost savings, and growth within enterprise systems.

A day in the life

Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

We deploy, maintain, and support commercial off-the-shelf applications that enable Amazon Robotics to scale operations and quickly respond to changes in the market. We design our solutions to be flexible and adaptable, so they can evolve as our customers' needs change. We accomplish this by employing a diverse group of engineers with expertise in multiple platforms, and with a focus on customer obsession, innovation, and transformation.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | North Reading, MA, USA | Seattle, WA, USA | Westborough, MA, USA

Basic Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field.

  • 10+ years of experience with Windows PowerShell, Linux Shell, or similar scripting language.

  • 10+ years of Windows or Linux Server administration.

  • 7+ years of experience in architecting new or existing systems for reliability, scalability, and optimal performance.

  • 5+ years of experience with SQL Server, PostgreSQL, MySQL, or similar relational database technologies.

  • 5+ years of experience working in virtualization or cloud environments.

  • Strong understanding of networking concepts and protocols.

  • Strong understanding of IT security concepts and principles.

Preferred Qualifications

  • 5+ years of experience working on large-scale distributed systems.

  • 3+ years of experience with AWS services, such as VPC, EC2, S3, RDS, and SES/SMTP.

  • 3+ years of experience with containerization technologies, such as Docker and Kubernetes.

  • Proficient in a modern programming language such as Python, Java, or C/C++.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,000/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit Applicants should apply via our internal or external career site.