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United Site Services Sr Director Talent Acquisition in Westborough, Massachusetts

About USS

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business!

Primary Purpose

The Senior Director, Talent Acquisition will develop and implement a comprehensive talent acquisition strategy for United Site Services. This role involves leading the recruitment team, elevating all recruitment processes, and delivering talent to meet our ever-changing business demands. Additionally, this leader will ensure adherence to compliance and regulations while ensuring our hyper-growth organization attracts and hires the right talent, at the right time, for the right roles.

Essential Functions

  • Talent Acquisition Strategy: Develops and executes a strategic talent acquisition plan that aligns with the organization's overall business goals and growth objectives.

  • Team Leadership: Manages, mentors, and leads the talent acquisition team, fostering a high-performance, high-engagement team culture. Ensure team members are equipped with the necessary tools and resources to succeed. Develop a talent structure that provides career ladder progression and professional development for strong key players.

  • Recruitment Process Improvement: Continuously evaluates, enhances, and elevates the end-to-end recruitment process, including sourcing, candidate assessment, interviewing, selection, and onboarding. Take a proactive approach to adjust recruiting workflow when state/federal regulations require process modifications.

  • Employer Branding: Working with the marketing department, develops and maintains the organization's employer brand, creating a compelling narrative to attract top talent, and promotes the company as an employer of choice.

  • Technology and Tools: Stays current on recruitment technology trends and implements innovative tools and software to streamline and enhance the recruitment process.

  • Budget Management: Develops and manages the talent acquisition budget, ensuring cost-effective recruitment strategies.

  • Metrics and Reporting: Establishes key performance indicators (KPIs) and regularly reports on recruitment metrics, providing insights and data-driven recommendations to improve hiring processes and talent outcomes.

  • Vendor Management: Oversees relationships with external recruitment partners, agencies, and vendors, ensuring they align with the organization's goals and values.

  • Compliance: Ensures all recruitment practices and processes adhere to legal and ethical standards, including anti-discrimination and equal employment opportunity laws.



Min/Preferred Education Level Description: 4 Years Bachelor's Degree or equivalent experience


Minimum Years of Experience:10 Years

Experience with exempt and non-exempt recruiting experience in a full life-cycle environment, including management of multiple high-volume roles simultaneously. Experience working within matrixed, corporate environments, with at least five (5) years leading a team of talent acquisition professionals.

Physical Requirements

Physical Requirements

  • Sit while answering phones or reply to emails

  • Use hands and fingers to handle, control or feel objects tools or controls

  • Repeat the same movements when entering data

  • See details of objects that are less than a few feet away

  • Speak clearly so listeners can understand

  • Understand the speech of another person

  • Focus on one source of sound and ignore others

  • Hear sounds and recognize the difference between them

  • See differences between colors, shades and brightness

Benefits Summary

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:

· Holiday & Paid Time Off (pro-rated for Part-Time employees)

· Medical/Pharmacy

· Dental

· Vision

· Employer-Paid Short-Term Disability

· Employer-Paid Long-Term Disability

· Employer-Paid Employee Basic Life & Accidental Death and Dismemberment

· Voluntary Employee Life & Accidental Death and Dismemberment

· Voluntary Spousal Life

· Voluntary Dependent Life

· Hospital Indemnity, Accident and Critical Illness

· Commuter/Transit Account

· Healthcare Flexible Spending Account

· Dependent Care Flexible Spending Account

· Health Savings Account

· 401(k) with employer match

· Employer-Paid Employee Assistance Program (EAP)

· Employee Discounts

Salary Range

$157,100.00 – $235,700.00 / year

Pay Transparency Statement

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

EEO Statement

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.