Massachusetts Jobs

Description

As a Software Technical Program Manager on the Amazon Robotics METEOR team, you will be part of an exciting, diverse team that is responsible for integrating already built capabilities for prototyping new workcells and process paths at Amazon. You will be part of an inter-disciplinary team comprised of System development Engineers, Quality Engineers and Software Engineers. You will collaborate cross-functionally to develop pioneering applications in a highly exciting and innovative environment.

As the METEOR Software TPM, you are a key leader at the center the development and integration of many workcells. You will be responsible for the optimization of this product in the field, external stakeholder updates and communication, triaging and prioritizing requests for the team. Someone who will be successful in this role:

• Thrives in fast-paced, and innovative environment.

• Able to chart forward course through ambiguity, working from a problem statement versus a provided solution.

• Comfortable in both software and hardware engineering deep dives.

• Is able to roll up their sleeves to get things done - no task is too big or too small for you.

• Is a people person - can build strong relationships and drive teams with empathy.

• Has experience in strong stakeholder management and priority setting

Key job responsibilities

• Communicate status regularly to cross-functional teams and org leaders (metrics, trends, open actions)

• Own and manage external stakeholder communication and deliverables, including key solution dependencies

• Drive improvements to product performance by delivering monitoring solutions for the product’s key metrics, including redefining current metrics that no longer represent the product’s performance

• Drive root causing activities around performance dips, while working with software and hardware engineers, scientists, quality groups and operations customer teams

A day in the life

Are you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these, and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting-edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics, and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

Within Amazon Robotics, the METEOR team focuses on building prototype workcells that incorporate many of the services from other teams and develop the workflows that support the business. Our systems are scalable and customer obsessed, ensuring that we deliver systems that positively impact the end customer. We strive to remove additional work for our end users, and introduce simplicity to their work, giving them back time to focus on tasks that are more suited for the human touch.

We are open to hiring candidates to work out of one of the following locations:

Westborough, MA, USA

Basic Qualifications

• 5+ years of technical product or program management experience

• 7+ years of working directly with engineering teams experience

• Experience building and evaluating system-level technical design

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.