Job Information
Ameresco O&M Operations Spcecialist in Westborough, Massachusetts
Ameresco, Inc. (NYSE:AMRC) is a leading cleantech integrator and renewable energy asset developer, owner and operator. Our comprehensive portfolio includes energy efficiency, infrastructure upgrades, asset sustainability and renewable energy solutions delivered to clients throughout North America and Europe. Our solutions range from upgrades to facility’s energy infrastructure to the development, construction and operation of renewable energy plants combined with tailored financial solutions. We foster an entrepreneurial, collaborative, and forward-thinking culture that thrives with innovation, diversity of thought, and inclusion. We are excited with all that the future holds for our industry, planet, and communities.
Ameresco is looking for an O&M Operations Specialist will report to the Eastern Operations Manager and Field Supervisors, assisting in the day-to-day management of Ameresco- and customer-owned assets. This role will also have a significant responsibility for shipping, receiving, parts, and inventory management at the Westborough location.
Responsibilities:
Utilize Ameresco’s CMMS platform to efficiently support Eastern Division operational goals.
Review, update, and organize dispatches to ensure seamless transitions throughout the work order process.
Source competitive vendor quotes to support project completion and cost efficiency.
Track and follow up on Return Merchandise Authorizations (RMAs) to ensure timely warranty processing and resolution.
Vendor Management & RMAs
Coordinate with vendors and field technicians to set up, track, and manage all RMAs.
Set up new vendors in Ameresco’s application platforms.
Oversee Ameresco’s vehicle assets and third-party fleet provider (Wheels).
Coordinate vehicle purchasing, maintenance, and registration.
Ensure compliance with US DOT requirements and insurance policies.
Manage both Ameresco-owned and customer-owned inventory.
Oversee daily warehouse activities, shipping, and receiving.
Maintain consumable inventory for field technicians.
Coordinate ordering of tools and consumables as needed.
Deliver parts and materials to technicians as needed.
Provide on-site assistance to field technicians as an extra set of hands.
Manage recycler coordination for proper disposal of materials.
Perform other duties as required by the Operations Manager and Field Supervisors.
Minimum Qualifications:
High School Diploma
Minimum of 3+ years' experience with electrical or solar background
Current and Valid Driver's License
Additional Qualifications:
Experience working within an AMSS application.
Minimum of two years of experience in warehouse and asset management.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.).
Experience with low-level financials (purchase orders, credit card management).
Detail-oriented with strong customer service skills.
Effective communication and leadership abilities.
Valid driver’s license in good standing, issued by the state of residence.
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Equal Opportunity/Affirmative Action Employer/Women/Minorities/Veteran/Disability.