Job Information
United Site Services National Account Manager in Westborough, Massachusetts
About USS
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.
Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.
By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Primary Purpose
About USS
You may not notice United Site Services, but we are always there - at construction sites, industrial facilities and live events all across America. We take pride in providing essential services like portable restrooms, portable sinks, temporary fence and more for customers across 25 states. Join a company that makes a difference in communities across the country while providing for yourself and your family.
PRIMARY PURPOSE
The National Account Manager is responsible for creating, building, and maintaining strong customer relationships while driving the company's sales objectives across all regions in the country. This position is the primary contact for a specific sector including industrial, home builders, government, and emergency response.
Essential Functions
Build and maintain customer relationships within the assigned sector, leveraging existing USS accounts
Develop national opportunities that are doing business across multiple divisions
Identify potential business outside of current USS operational areas
Conduct effective proposal calls and presentations on the company's product lines in response to the unique needs of each customer
Coordinate with various departments within the company to ensure customer requests are handled appropriately and in a timely fashion. Act as liaison between customers, sales, field operations, and office personnel to resolve general inquiries & issues
Leverage Salesforce to maximize productivity, improve customer communication, and ensure customer data is accurate
Work long and unconventional hours, accessible to clients and employees during evenings and weekends. This position requires approximately 25%-30% overnight travel
Performs other duties as assigned
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
Qualifications
QUALIFICATIONS
EDUCATION
Min/Preferred
Education Level
Description
Minimum
2 Year/ Associate Degree
in related experience and/or training or equivalent combination of education and experience.
EXPERIENCE
Minimum Years of Experience
Maximum Years of Experience
Comments
5
of related sales experience. Outside sales experience is required.
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
Customer relationship development
Ability to sell value to differentiate USS from the competition
Teamwork with all sales channels and operations
Lead sourcing, closing and negotiating
Time management & organization
Excellent follow up skills (leads, issue resolution, etc.)
Strong PC proficiency (Microsoft Office, CRM, etc.)
Decision making and problem solving
Strong written and verbal communications
Relevant industry background gained from a competitor or company in a related industry preferred
Proven track record of building business and hitting sales targets
Valid Driver's License and proof of current automobile insurance
Keep up to date with industry news to identify opportunities for new business
Maintain a comprehensive knowledge of all USS products and services
Champion, demonstrate, and uphold our values: Easy, Safe, & Clean
Physical Requirements
PHYSICAL REQUIREMENTS
Demand
Frequency
Sit while answering phones or reply to emails
Constant
Use hands and fingers to handle, control or feel objects tools or controls
Frequent
Repeat the same movements when entering data
Frequent
See details of objects that are less than a few feet away
Constant
Speak clearly so listeners can understand
Frequent
Understand the speech of another person
Frequent
Focus on one source of sound and ignore others
Frequent
Hear sounds and recognize the difference between them
Frequent
See differences between colors, shades and brightness
Frequent
Benefits Summary
All full-time employees working an average of 30 hours or more per week are eligible for the below benefits. Part-time employees may be eligible for similar benefits.
Paid Time Off (pro-rated for Part-Time employees)
Paid Holidays
Medical/Pharmacy
Dental
Vision
100% Employer-Paid Short-Term Disability
100% Employer-Paid Long-Term Disability
100% Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
Voluntary Employee Life & Accidental Death and Dismemberment
Voluntary Spousal Life
Voluntary Dependent Life
Hospital Indemnity, Accident and Critical Illness
Commuter/Transit Account
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Health Savings Account
401(k) with employer match
100% Employer-Paid Employee Assistance Program (EAP)
Employee Discounts
Salary Range
$80,000.00 – $160,000.00 / year
Pay Transparency Statement
At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
EEO Statement
EEO STATEMENT
United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity or expression , age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
United Site Services
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