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Job Information
Regal Medical Medical Assistant in Westborough, Massachusetts
The Medical Administrative Assistant will play a key role in supporting the smooth operations of our primary care and internal medicine practice. Your responsibilities will include patient scheduling, managing electronic health records (EHR), verifying insurance, and providing essential administrative support to our physicians and medical staff. This position requires strong multitasking abilities and excellent customer service skills, ensuring patients receive high-quality care from start to finish. Key Responsibilities: \ Schedule patient appointments and manage electronic medical records (EHR). \ Respond to phone calls and inquiries from patients and healthcare professionals. \ Verify insurance, process co-pays, and file insurance claims. \ Assist with patient intake, including taking vitals, updating medical history, and performing protocol-based tests. \ Prepare exam rooms, ensure proper stock of supplies, and maintain a clean clinical environment. \ Provide hands-on assistance with EKGs, injections, urine collection, and other clinical tasks according to your training. \ Perform patient education and follow-up after visits. \ Support physicians and medical staff with administrative tasks. \ Adapt to a fast-paced environment and efficiently handle shifting priorities throughout the day. Required Skills and Experience: \ Experience in medical administration: 1+ year of familiarity with medical terminology (Required) \ Experience as a Medical Assistant: 2+ years (Required) \ Electronic Health Records (EHR) experience: Familiarity with eClinicalWorks or similar systems (1+ year required) \ Knowledge of primary care and internal medicine procedures. \ Excellent organizational, communication, and customer service skills. \ Ability to multitask and work in a fast-paced, dynamic environment. You will be part of a team that values work-life balance with no weekend shifts. We offer a supportive and collaborative environment where your contributions help make a difference in patient care every day.