Massachusetts Jobs

Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, Health Plans, Inc. (HPI) is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.

What we do

HPI is unique. A respected industry leader that has been serving customers for over 40 years, we’re known for our innovation and growth. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you will contribute to ideas that make a real difference for employers and employees nationwide. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission.

What you’ll do

The IT Manager is responsible for implementing the IT technical direction and advancing cybersecurity maturity as defined by the HPI CIO and CISO. This role ensures that these strategies are effectively executed across all HPI subsidiaries. The ideal candidate will oversee the deployment of a Confidentiality, Integrity, and Availability (CIA Triad) strategy as outlined by HPI’s CISO.

In this role, you’ll also:

• Develop and implement IT strategies that align with the business goals of the subsidiaries.

• Ensure the IT infrastructure is scalable, reliable, and secure.

• Lead IT projects from inception to completion, ensuring they are delivered on time, within scope, and within budget. Coordinate with various departments to ensure seamless integration of IT solutions.

• Document network and system diagrams.

• Provide high-level technical support and troubleshooting for complex IT issues. Ensure timely resolution of IT problems to minimize downtime and disruption.

• Perform routine and scheduled audits of all systems, including backups.

• Maintain comprehensive documentation of IT systems, processes, and procedures.

• Prepare regular reports on IT performance, security incidents, and project progress.

• Ensure compliance with frameworks regulations such as NIST, SOC, HIPAA.

• Implement and adhere to all Health Plans, Inc. Policies and Procedures.

What you bring

• Bachelor's degree in Information Technology, Computer Science, or a related field.

• Proven experience as an IT Manager or similar role, with a focus on technical direction and cybersecurity.

• Strong knowledge of IT infrastructure, network management, and cybersecurity best practices.

• Excellent project management skills, with the ability to manage multiple projects simultaneously.

• Strong leadership and team management abilities.

• Excellent communication and interpersonal skills.

• Strong understanding of multiple environments on premise, AWS, Azure.

• Strong understanding of network hardware (routers, switches, firewalls).

• Relevant certifications (e.g., CISSP, CISM, PMP) are a plus.

• Proficient in Microsoft Office, including Word, Excel, Outlook and PowerPoint.

Why choose us?

• Our space is a reflection of who we are—innovative, open and collaborative.

• Love to get creative? We do too. Brainstorm in one of our team break-out rooms.

• We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks.

• Need to reenergize? Take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms.

• We offer our employees flexible work arrangements including remote and hybrid options (depending on the position).

• We’re a people-first company and value giving back to our community. Ask us about our RISE Committee and volunteer opportunities.

Benefits

We care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you! We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life. Check out some of the benefits we offer:

• Medical, Dental and Vision Coverage

• Prescription Drug Coverage

• Fitness Reimbursement Benefit

• Tobacco Cessation Program

• Employee Assistance Program

• Flexible Spending Account & Health Savings Account

• 401(k) and Profit-Sharing Plan

• Quarterly Bonuses

• Generous Paid-Time Off

• Volunteer Days

• Education Assistance & Professional Development Opportunities

• ….and much much more!

So, think you want to join the HPI team? We hope to hear from you!

You can read more about us at hpitpa.com/about-us/careers/

EEO/AA/M/F/Vet/Disability Employer