BJ's Wholesale Club Digital Merchandise Manager Job in Westborough-Home Office, Massachusetts
Digital Merchandise Manager Job
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Date: Feb 18, 2021
Location: Westborough-Home Office, MA, US, 01581
Company: BJ's Wholesale Club, Inc.
BJ's Wholesale Club was the first retailer to introduce the warehouse club concept in the northeastern United States. Today, we’re a multibillion dollar operation with more than 200 clubs in 17 states from Maine to Florida.
While our Members know us for helping them save up to 25% off grocery prices every day, our Team Members love us for providing a supportive and engaging workplace that’s committed to developing great talent.
If you’re a motivated and enthusiastic person who enjoys working collaboratively and is committed to providing great service for our Members, we want to hear from you. BJ’s offers a fast-paced, team environment with great training opportunities and competitive salary and benefits packages to help you succeed.
Digital Merchandise Manager
The Digital Merchandise Manager is responsible for expertly leveraging e-commerce insights and cross functional relationships to create and execute revenue and margin category plans. Working in lock step with their Club Merchant counterparts, the Digital Merchandise Manager is focused on improving a member’s omni experience. Analytically driven the Digital Merchandise Manager consistently takes initiative and is creative, solution oriented, innovative, collaborative and focused on building relationships.
Responsibilities and Key Accountabilities
Drive relationships with brick & mortar merchant and fulfillment teams, proactively shares insights and pertinent digital performance data
Expertly utilize data to drive KPIs and leverage analytics to identify category opportunities to formulate, execute and evaluate both short-term and long-term strategic plans
Analyze event, supplier, class and category performance and utilizes insights to inform future planning
Advance catalog expansion: identify selection gaps, prioritize new item production, and develop relationships with target suppliers
Accountable for the digital revenue, margin and visual success of their category
Create and execute a profitable promotional strategy driving vendor negotiations around assortment selection, pricing, promotional and digital opportunities
Create and manage strategic supplier account plans; expand upon existing supplier relationships
Coach vendor performance using data to expand upon successes, advantageously address white space and mitigate issues
Expertly leverage Experience, Program, Product, Engineering, and Digital Marketing resources
Optimize the visual presentation of products and services to highlight features and benefits across all aspects of the site
Utilize leadership and cross functional team effectively
Lead process improvement discussions across the organization
Work well with ambiguity, leveraging experience to drive success
Maintain industry expertise; keep abreast of competition, trends and new product ideas
Train, develop and mentor assistant digital merchant
Who You Are
Proven innovator who can both set a compelling vision and motivate teams to action
Effective collaborator, you can quickly establish credibility upwards and cross-functionally to impact decisions through both formal and informal influence
Passionate about consumer preferences (from small details to the big picture), you ground the team’s thinking (direct and cross-functional) in what’s best for the customer
Well-rounded thinker who gets excited to use both the left and right brain
Expert at prioritization, you can evaluate needs of multiple stakeholders and make decisions as to which initiatives are (and are not) critical to the business
Dynamic leader, you are a respected mentor of and champion for the team, leading by example and rolling up your sleeves to get stuff done
What You’ll Need
7+ years’ experience in buying/merchandising
Digital experience is a MUST
Articulate and persuasive communication skills, both written and verbal
A track record of successful negotiation and relationship management skills
An ability to hit the ground running – a confident, entrepreneurial self-starter
Demonstrated senior presence, recognized as an effective manager
An ability to manage and prioritize projects, and to delegate tasks appropriately
Innovative problem-solving skills – dissect and determine root causes of problems and implement solutions
A track record of taking on big challenges and delivering despite obstacles and limited resources
Experience managing others preferred
BJ's Wholesale Club is committed to a policy of equal employment opportunity for all qualified team members and applicants for employment without regard to race, religion, color, sex, sexual orientation, age, ancestry, national origin, physical and/or mental disability, genetic information, atypical cellular or blood trait, marital and/or familial status, pregnancy, gender identity and expression, military or veteran status, or any other characteristics protected by applicable law.