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CRJ Program Monitor in West Springfield, Massachusetts

Community Resources for Justice (CRJ) is a unique, 140 year old nonprofit organization. Social Justice Services (SJS), a division of CRJ supports men and women leaving incarceration and young adults with complex clinical needs to make positive, and sustainable life transitions. SJS provides residential and non-residential services and programming in addition to staff development opportunities for our workforce.


Community Resources for Justice offers competitive pay and a full benefits package. For more information visit our website.

Salary: $15-16/hr

The Program Monitor will provide direct care support for program residents and to support the program goal of successful reentry for the residents. Accomplishments of this position include accurate resident tracking and accountability, facility health and safety is maintained, and pro-social role modeling is demonstrated for residents.

Program Monitor Responsibilities:

  • Front Desk Duties: general reception, sign residents in and out, take calls, greet and sign in visitors, telephone spot checks, enter documentation in SecurManage, sort and distribute mail

  • Security/Accountability Duties: conduct house rounds (life/safety checks) as scheduled, perform nightly bed checks, perform bag, pat, and room searches, monitor resident daily details, enter documentation in SecurManage.

  • Take urine samples per schedule and complete documentation, administer alco-sensor tests, enter documentation in SecurManage.

  • Serve as pro-social role model to residents to support their behavior change, and to effectively convey information and respond to resident concerns, needs, and complaints.

  • Attend training and staff meetings as required. Perform other job related projects and activities as requested or directed.

Program Monitor Minimum Qualifications:

  • High School Diploma or GED

  • Associate‚Äôs Degree preferred, but not required

  • 1-2 years of security experience preferred, but not required

CRJ provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.

ID: 2023-7188

Street: Western MA Re-Entry Center