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Camping World Receptionist in West Hatfield, Massachusetts

Job Description

Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966.

We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry's most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV.

Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a meaningful customer experience. We are looking for someone with a proven track record and desire to grow within our organization.

Essential Job Functions:

  • First point of contact for customers

  • Greet and welcome customers

  • Set tone for a positive customer experience

  • Check in VIP appointments and direct customers to the appropriate team member(s)

  • Coordinate front desk activities including answering and directing incoming phone calls

  • Track incoming sales calls in our CRM

  • Maintain a strong work ethic with total commitment to success every day

  • Assist customers with any questions directed to the reception desk

  • Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary

Essential Job Skills:

  • High School education or equivalent

  • Previous experience in a high-standard customer service environment preferred

  • Excellent interpersonal, presentation and relationship-building skills

  • Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation

  • Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team

  • Strong organizational skills with the ability to multitask

  • Ability to effectively respond to and meet the needs of a diverse client base Computer skills: MS Office

  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

The hourly rate for this role is: $12.25-25.00. Includes overtime potential and variable income

Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

#Receptionist #Greet

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