CVS Health Senior Manager, Adherence Products and Strategic Partnerships in Wellesley, Massachusetts
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
As the Senior Manager on the Adherence Products and Strategic Partnerships team, your primary responsibilities will include developing new and innovative programs and services from ideation to execution in collaboration with Third Party, Trade Strategy and other Enterprise partners. Particular emphasis on ideating and driving services/insights on Enrolled Services programs, products and opportunities; understanding the landscape around product design, end to end product build and execution, strategic partnerships with Enterprise teams, and rapid business case evaluation.
You will support the development and execution of strategic and tactical solutions, enhancements, patient journey mapping, and technical IT builds, as well as align internal and external stakeholders on progress and next steps. You will be focused on the flawless execution of new solutions.
In this role you will:
Support and lead the strategy and end development of new program and services in collaboration with Trade Strategy, Third Party and other partners, including defining project requirements, project plans, process definitions, commercialization, and sales strategies, defining success measures, and ongoing product improvement
Develop rapid business case development leveraging both internal and external sources of information to make rapid business decisions
Design, construct, and execute complex analyses to meet business case requirements
Engage cross-functionally across the organization to design solutions, develop test and implementation plans, drive results, and resolve issues encountered by the team
In partnership with Trade Strategy, Third Party, and Retail Pharmacy Product teams, strategize, create, consultation, and or refine value statements, business/initiative proposals, Legal vetting and approval, Scope of Services, Fair Market Values, and Statements of Work
Build, execute, and report product requirements & KPIs for internal and external teams
Develop internal product training and other business release management related artifacts
Lead product roadmap through incorporating competitive intelligence, leveraging resources and knowledge across team to deliver results
Think enterprise and join forces with others to ensure we have the best patient experience and outcomes possible
5+ years experience in pharmacy and/or healthcare industry
3+ years experience in Product Design and/or Development
Demonstrated leadership ability, able to develop cross functional relationships and communicate effectively with all levels of the organization
Proven skills in strategic thinking and analytics
Ability and flexibility to travel up to 10% if not located near Woonsocket, RI
Experience developing patient interventions to drive better outcomes
Project management experience
Deep understanding of pharmacy
Experience with spreadsheets, databases, and presentation software, including a strong working knowledge of MS Word, Excel, and PowerPoint
Critical thinking with ability to manage and construct complex models to meet business case requirements with superior analytical skills and problem-solving skills
Strong diagnostic capabilities: ability to work with cross functional teams to identify key areas for opportunity within a short period of time
Product Development experience
Experience with multitasking, prioritizing work, and effective communication in a manner that is clear, logical, and consistent
High energy and works with sense of urgency to deliver results
Highest level of attention to detail and the ability to manage multiple projects simultaneously, adjusting priorities as needed to meet deadlines
Ability to plan, monitor and deliver project results
Strong business acumen, credibility with colleagues and communication skills required to represent requirements to cross-functional teams and partner with stakeholders
Must be results-oriented; possess ability to set the right expectations based upon the timelines and workload of cross functional stakeholders; drive the project and keep others on task to meet goals.
Excellent written and verbal communication skills; ability to develop and deliver presentations to multi-level leadership and operational audiences
Ability to work East Coast hours
Bachelor’s degree is required
Doctor of Pharmacy Degree is preferred
Advanced clinical degree or experience is a plus
The typical pay range for this role is:
$79,200.00 - $170,800.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
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