CVS Health Digital Product Owner in Wellesley, Massachusetts
Job Summary:The Product Owner (PO) is a member of the Agile Product Team responsible for defining Stories and prioritizing the Team Backlog. This is an instrumental role in driving the definition and delivery of an improved customer experience with the front-store retail business.The PO is responsible for streamlining the execution of team priorities while maintaining the conceptual and technical integrity of the features/ components for the team. The PO has a significant role in quality control and is the only team member empowered to accept stories as done. This PO role will support the digital retail agile product team. This role has significant relationships and responsibilities outside the local team, including working with the Product Manager, who is responsible for the Program Backlog, to prepare for the Program Increment (PI) Planning meeting.Successful candidates are expected to have strong background in managing technical products and be able to manage teams as well as contribute independently. Experience with service platforms, end-user products, and managing digital assets is preferred.Responsibilities:∙ User Story Development. Provides subject matter expertise – explaining product vision and user stories to the team to ensure requirements are understood and customer value is delivered∙ Iteration Planning including backlog prioritization and feature refinement∙ Program Increment planning∙ Cross-functional collaboration to collect information to support feature development and delivery∙ Work with the UX designers to define the customer experience across the digital assets∙ Work with engineering and architecture teams to define the backend processes and frontend functionality to support the customer experience through digital and omnichannel touchpoints∙ Leads the team in identifying dependencies and tradeoffs as well as problem solving risks that may appear in the Team Backlog∙ Works with product management and stakeholders to align on business value, problem statements, and customer pain points that are strategic priorities for CVS Health∙ Validate the application releases and provide signoffs∙ Collaborates with the team to produce and present the PI system demo to program stakeholders∙ Establish clear goals and objectives for the product(s) and develop Key Performance Indicators (KPI's) that will clearly indicate the progress towards those goals and business outcomes
∙ 3+ years required experience as a Product Owner, Business Analyst, or Technology Consulting
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.
∙ Strong critical thinker who makes balanced, insightful decisions using solutions-based thinking in problem solving, asking probing questions and looking for underlying issues∙ Able to travel for quarterly PI Planning Meetings once travel is permitted∙ Ability to effectively work on teams within a highly collaborative environment∙ Ability to forge strong working relationships with the cross-functional teams across the organization∙ Previous experience in agile product development.∙ Strong negotiation, organizational, management, analytical and people skills∙ Excellent verbal and written communication skills for technical and non-technical audiences of various levels in the organization∙ Broad understanding of core technology and digital concepts including web services & APIs∙ Experience with agile processes, such as scrum, Kanban, and/or the Scaled Agile Framework (SAFe)∙ Experience with data analysis either developing / writing queries or working with data / databases. Data-driven decision making and quantitative analysis skills∙ Experience with marketing technology and/or end user products
∙ Bachelor Degree or equivalent experience
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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