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ThermoFisher Scientific Sr Client Services Project Manager in Waltham, Massachusetts

Job Description

“What I do at Thermo Fisher Scientific extends outward—to my coworkers, to the scientific community

and to people around the world who benefit from our innovative thinking and advanced technology.”

  • Thermo Fisher Scientific Employee

Job Title: Senior Project Manager

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier,

cleaner, and safer.

We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

How will you make an impact?

Reporting into the regional Project Management Office leader, Project Managers are responsible for all aspects of Digital

Science product and solutions projects for our customers, including the preparation and maintenance of project schedules,

timelines, and deliverables. Project Managers define resource requirements for projects, and perform, delegate and be

responsible for the completion of project tasks. Project Managers participate in initial project analysis and estimation and

maintain fiscal accountability for projects, managing risks and avoiding cost overruns. Project Managers maintain an interest

and keep up to date with the trends and developments in the industry as affected by the Thermo Fisher Scientific Strategy.

Essential Duties and Responsibilities:

Strategic:

• Trusted advisor to our customers, account managers, services leaders, and delivery teams.

• Maintain and assume accountability for a culture of high customer service.

• Meaningfully engage with customers to successfully execute Thermo Fisher product and solutions engagements.

• Execute activities in support of Thermo Fisher Scientific’s goals and strategy, particularly those related to customer

satisfaction, growth, and profitability.

Operational:

• Accurately estimate project and task resource requirements.

• Define and control project definition and scope.

• Maintain and manage project timesheets, expense reports and status reports in accordance with company’s guidelines.

• Effectively manage the revenue activity of the project team members and invoicing to clients.

• Interact effectively with client project management and technical personnel.

• Oversee project related activities such as software validation.

• Effectively manage project assignments and schedules in concert with the other project managers and services leaders.

• Successfully manage all financial aspects of projects. Avoid cost overruns. Produce timely & accurate project summaries.

• Provide recommendations into planning, resource allocation, management, tracking, and reporting of projects.

• Facilitate internal and customer meetings effectively and deliver engaging, informative presentations.

• Travel, as needed, for internal and customer meetings.

Culture:

In line with the 4I values of Integrity, Intensity, Innovation, and Involvement, that form the foundation of the Thermo

Fisher culture and ways of working, this role will bring intensity and a high degree of involvement to managing the

effective and timely delivery of product and solutions engagements to customers.

Knowledge, Skills, and Abilities:

• Complete project lifecycle experience in biotechnology, pharmaceutical or process-based industries, preferably at an

enterprise software product company in an external customer facing role.

• Broad knowledge of relevant technologies and implications in the delivery of scientific solutions, such as but not limited

to understanding of IT processes, SDLC methodologies, Quality Management System, Validation, et al.

• Excellent communication and interpersonal skills, integrity, and credibility.

• Results focused proactive, self-starter, with a demonstrated track record of getting things done.

• Attention to detail and a concern for quality.

• Planning, prioritizing, reporting, problem solving and analytical capabilities.

• Experienced with all aspects of project budgeting and cost tracking.

• Ability to lead and be responsible for the productivity of others, leveraging their expertise, seeking information and

factors as input into planning and execution.

Minimum Education and Experience Requirements

• Bachelor’s or master's degree in IT, IS, Engineering, Life Sciences, or equivalent.

• At least 5 years of relevant experience in project management in life and laboratory sciences software.

• Demonstrated success in enterprise software professional services, particularly large scale and/or global, software

implementation projects, both time and materials, and fixed-fee milestone-based, in nature.

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of

approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner,

and safer. Whether our customers are accelerating life sciences research, solving complex analytical

challenges, increasing efficiency in their laboratories, improving patient health through diagnostics or

the development and manufacture of life-changing therapies, we are here to support them. Our global

team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies,

purchasing convenience and pharmaceutical services through our industry-leading brands, including

Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and

PPD.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis

of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran

status, disability or any other legally protected status. Apply today http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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