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ThermoFisher Scientific Senior Director, Sales Operations and Commercial Excellence in Waltham, Massachusetts

Work Schedule

Standard (Mon-Fri)

Environmental Conditions


Job Description

The Senior Director, Sales Operations and Commercial Excellence role at Thermo Fisher Scientific Inc. presents a unique opportunity to lead a globally distributed Sales Operations team and drive the performance of the commercial team. As a critical member of the global commercial leadership team, you will have the chance to shape the organization and deliver exceptional results. You serve as a thought partner to leaders at all levels of the organization.


  • Collaborate with sales, marketing, finance, HR, and operations teams to enhance the sales operations structure and promote best-in-class strategies.

  • Improve sales force efficiency through go-to-market planning, sales process enhancements, and building effective training programs.

  • Develop insightful data reporting sales tools to support a global sales team of 1000 professionals.

  • Lead the development and implementation of global strategic projects to optimize performance and advise decision making.

  • Design, deliver, and continuously improve tools and processes to expedite key sales activities.

  • Lead key commercial processes, special projects, and organizational change initiatives.

  • Drive effective communication and teamwork between sales, leadership, and other functions.


  • BA/BS in business or technical field preferred; equivalent experience will also be considered. MBA or advanced degree preferred.

  • Demonstrated experience in sales, marketing, or sales operations in the life sciences market.

  • Strong commercial background supporting global teams and executive-level leadership.

  • Excellent leadership, problem-solving, and communication skills.

  • Highly motivated, analytical, and operationally focused.

  • Experience with standard commercial processes and diverse field sales organizations.

  • Substantial sales and/or marketing leadership experience preferred.

  • P&L experience with financial planning and root cause analysis preferred.

  • Ability to travel approximately 20-25%.

Thermo Fisher Scientific Inc. is an equal opportunity employer and values diverse experiences, backgrounds, and perspectives. We are committed to providing reasonable accommodations to job seekers with disabilities during the application process. If you require an accommodation, please contact us at 1-855-471-2255*. Join us at Thermo Fisher Scientific to make the world healthier, cleaner, and safer.

Apply today at:

Compensation and Benefits

The salary range estimated for this position based in Massachusetts is $210,000.00–$240,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit:

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.