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Compass Group, North America Senior Communications Manager in Waltham, Massachusetts

ESFM

Pay Grade: 16

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Job Summary

The Senior Communications Manager requires excellent writing skills, marketing knowledge, strategic thinking, project management ability, relationship building skills, minor page design skills and a laser focus on the overall goal of developing effective business tools.

Responsibilities:

  • Develop an effective program launch package to help compel current members to participate in new or expanded programs and to support Compass operators’ understanding of programs.

  • For major initiatives, develop and execute communications plans that include program and product overviews, flyers, talking points, presentations, webinars and other business documents.

  • Work closely with all stakeholders who provide input and all stakeholders who use the output to ensure accuracy and effectiveness of all communications efforts.

  • Maintain quarterly marketing communication plans, noting current and upcoming promotions.

  • Collaborate with the Director of Communications to manage the content of the website, and to ensure well-coordinated and consistent messaging.

  • Develop and execute communications plans for special projects, as assigned.

  • Support special event planning for members and suppliers, as assigned, which may include trade shows, food shows, vendor summits, etc.

  • Help the Communications Team employ ever-more innovative approaches to message formats and delivery methods, including social media, website management, and other technologies as they become available.

Qualifications:

  • Bachelor’s degree or equivalent relevant experience

  • Minimum of 5 years’ experience writing and developing creative communications in a business setting

  • Strong writing skills with an ability to write in various styles and voices

  • Ability to manage all aspects of editorial input to sort out the perfect balance of information the target audience needs to share

  • Ability to include all stakeholders in content development and editorial processes

  • Ability to engage with other Communications Team members to produce fresh, creative approaches to all content

  • Strong relationship-building skills

  • Strong verbal and presentation skills

  • Proven ability to manage multiple tasks and deadlines in a project-driven environment

  • Demonstrated intermediate-level page layout skills in Word, Publisher and/or InDesign

  • Serious candidates will be asked to provide samples of their previous work

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest services maintains a drug-free workplace.

Associates at Corporate are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf) for paid time off benefits information.

Req ID: 1369338

ESFM

Lacey Woodard

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