Job Information
Wolters Kluwer Salesforce Product Owner in Waltham, Massachusetts
Title: Agile Product Owner
Organization: Finance, Clinical Effectiveness
Team: Business Transformation (BT)
Location: Waltham, MA (Hybrid)
Reporting to: Principal Technology Project & Program Manager
Position Summary
Wolters Kluwer Health, is searching for an Agile Product Owner with strong Salesforce experience. The Agile Product Owner will play an important role in our transition to a new consolidated suite of business systems. This is an exciting opportunity to join a growing Business Transformation (BT) team and help transform the business systems of a leading healthcare information technology company.
Essential Duties and responsibilities
Create with cross functional teams a backlog to support the BT strategic vision
Prioritize the team backlog to streamline the execution of the program priorities while maintaining the conceptual and technical integrity of features or components for the team
Engage and lead internal stakeholders, project teams, and service partners in the development and implementation of specific technology solutions that are aligned with the overall company and CE strategies
Guide the scrum team to successfully deliver on time and on budget
Translate customer requirements into written and verbal technical details
Create epics and user stories with clearly defined acceptance criteria
Set sprint goals and communicate them to the team during sprint planning
Work with cross-functional teams on release planning
Work directly with developers to provide guidance and answer questions on requirements and design to ensure the product features satisfy the customer’s needs
Advocate on behalf of the stakeholders within the scrum team
Optimize backlog execution to deliver maximum value to the organization balancing technical constraints and backlog priorities
Manage all defects for the including triage, prioritizing, and scheduling defect resolution
Coordinate user acceptance of projects with stakeholders before deployment to production
Consistently groom the backlog and share with the team and stakeholders
Act as advisor, communicating difficult concepts and influencing stakeholders to adopt a different solution approach when needed
Provide project leadership for Change Management team initiatives
Excellent interpersonal and communications skills with a demonstrated ability to interact with high-level non-technical stakeholders as well as technical development teams in a global environment
Manage Third Party Vendors that act as extended members of the scrum team
Provide system support and stakeholder training when needed
Performs other duties and responsibilities as required
Expereince
Bachelor’s degree in computer science, IT or related field
Salesforce Domain Expertise Required
3+ years of experience with Salesforce as an Administrator or Developer
5+ years of relevant work experience in IT product management or related field
5+ years of experience managing complex transformational technical projects, performance improvement, and/or operational turnaround programs
Experience with Finance and Accounting processes
Work experience as a Product Owner in an Agile environment or similar role
Familiarity with Agile and SDLC
Technical background with knowledge of software development and web technologies
Team spirit and good communication abilities
Good organizational skills
Demonstrated success in releasing products that meet or exceed business objectives
Excellent detailed written and verbal communication skills, possibly including some end-user and technical documentation skills
Excellent teamwork skills especially with less technical stakeholders
Proven ability to influence cross-functional teams without formal authority
Experience supporting cross-functional teams through all elements of change and phases of a project
Strong critical thinking and analytical skills
Excellent written, editorial, and presentation skills
Excellent meeting management and facilitation skills
Ability to comprehend and explain technical concepts
Well-developed technical, managerial, operational skills, together with proven expertise in strategy, organizational design, and innovation
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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