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ServiceNow, Inc. Sales Development Representative in Waltham, Massachusetts

Sales Development Representative (SDR)Location: Waltham, MA

ServiceNow is the fastest growing enterprise cloud software company in the world above $1 billion and we believe it’s the great people who will keep us there. We hire carefully, we hire the best, we celebrate our people.

ServiceNow is currently seeking a high achieving Sales Development Representative (SDR) to join our expanding Global Sales Development team. You will be responsible for generating new business pipeline in mid-size / large enterprises, working closely with Lead Development Representatives (LDRs) and Field Sales professionals.

What you get to do in this role: The Sales Development Representative builds sales pipeline by identifying qualified opportunities:

  • Establish, develop and grow new business relationships with influential contacts within target accounts.

  • Understand an organization’s business drivers, challenges, pain points

  • Identify new sales opportunities and pass them to Field Sales team members in the CRM

  • Partner with Field Sales to effectively create regional territory plans

  • Utilize and leverage internal and external technologies to prioritize, disposition and manage marketing leads effectively to maintaining SLAs with Marketing

    To be successful in this role you should have:

  • An ambitious, creative, goal-oriented and customer-focused mindset

  • Prior experience with telemarketing, lead generation, or cold calling

  • A general understanding of Cloud Computing and SaaS offerings

  • Excellent listening, verbal and written skills

  • Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues

  • A growth mindset, consistently working to improve your skills and adapt in a constantly changing environment

  • Humble confidence, and the ability to differentiate yourself to customers

  • Travel for training and/or meetings may occasionally be required

We provide competitive compensation, generous benefits and a professional atmosphere. This is a collaborative and inclusive work environment where individuals strong on aptitude and positive attitude will have opportunities to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or for assistance.