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ServiceNow, Inc. Digital Sales Rep in Waltham, Massachusetts

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog ( and hear from our employees ( about their experiences working at ServiceNow.

What you get to do in this role:

  • The Commercial ISR builds and leads relationships with clients while achieving quarterly and annual sales quotas for an assigned territory.

  • Lead and nurture your own sales opportunities and manage your own territory

  • Run sales from start to finish where the average sales cycle is 4-6 months

  • Contribute, grow and make an impact within a rapidly growing team and company

  • Communicate timely and accurate information to your management such as forecasting, territory plans, business objectives etc.

  • Build healthy business relationships to support customer adoption

  • Partner with a cross functional team to collectively achieve success (solutions consultants, sales operations, field leadership and product line specialists)

To be successful in this role you have:

  • 1+ years of experience in a direct or support role on a software or solution sales team

  • Experience in Business-to-Business sales (B2B)

  • Effective time management skills

  • Prior experience establishing trusted relationships with current and prospective clients as well as internal teams

  • A growth mindset, consistently working to improve your skills and adapt in a constantly changing environment

  • An understanding of the sales process, with the ability to progress and manage complex sales cycles

  • Effective communication and presentation skills via web-based tools

  • Experience understanding and communicating with CxO personas is also a plus

  • Travel for training and/or meetings may occasionally be required

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550 (tel:(408)%20501-8550) , or for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.