Siemens Healthineers Customer Service Engineer (Union), CT & PET-CT, Worcester, MA in Walpole, Massachusetts
Do you wantto join us in helping to fight the world’s most threatening diseases andenabling access to care for more people around the world? At SiemensHealthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.
At SiemensHealthineers, We offer you a flexible and dynamic environment withopportunities to go beyond your comfort zone in order to grow personally andprofessionally. Sound interesting? Then come and join our global team as CustomerService Engineer (Union).
Our globalteam : We are a team of more than 68,000 highly dedicatedemployees across more than 70 countries passionately pushing the boundaries ofwhat’s possible in healthcare to help improve people’s lives around the world.As a leader in the industry, we aspire to create better outcomes and experiencesfor patients no matter where they live or what health issues they are facing.Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guidedtherapy and innovative cancer care, is crucial for clinical decision-making andtreatment pathways.
Our culture : We are partof an incredible community of scientists, clinicians, developers, researchers,professionals, and skilled specialists pushing the boundaries of what’spossible, to improve people’s lives around the world. We embrace a culture of inclusivity in whichthe power and potential of every individual can be unleashed. We spark ideasthat lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers
• Service Area – Worcester, MA /Providence, RI
• Shift Requirements after onboarding/training for thisrole: M-Th, 10:00am-8:30pm
This is a role well suited to anambitious professional, looking for the next step in their career. As a CustomerService Engineer (Union), you will be responsible for :
You will beservicing Imaging Equipment in the Worcester, MA /Providence, RI area. CustomerService Engineer Level based on prior experience.
You are in afield-based, customer-facing role that primarily installs, services, maintainsand modifies Siemens’ imaging equipment at customer sites.
You are the"Face of Siemens" to the customer.
You supportthe CT & PET/CT Modality, withpotential to cross train into other modalities in the future.
You areflexible and willing to work different shifts and On-Call rotations as businessneeds dictate, including willingness to work overtime as required.Advanced notice will be provided for anyshift changes.
You report tothe Regional Service Manager at Siemens Medical Solutions.
This positionmay suit you best if you are familiar with what is below, and would like to dodevelop your career with Healthineers
You haveknowledge and experience performing service, preventative maintenance, andmodifications on Medical Imaging Equipment at customer sites with minimalsupervision.
You haveprevious experience with the desired Medical Imaging Equipment: CT & PET/CTModality
You have theability and experience to establish and maintain proper business relationshipswith customers and peers, as well as performing necessary administrative dutiestimely and accurately.
You have astrong background working with electronics and are proficient in the use ofservice tools and service test equipment
You haveproficient PC skills (MS Windows & Microsoft Office 365 -Outlook, Excel,SharePoint, etc.)
Required skills to have for the success of this role
MinimumTechnical Degree or equivalent experience
Strongelectronics background and computer skills required
3-5 Years offield service experience is desired
Ability towork both individually and in an established team setting
You havestrong customer service and communication skills
Ability totravel and provide service in assigned geography; willingness to participate inan on-call rotation after training and certification
Validdriver's license, ability to drive independently day and night, and gooddriving record required
PhysicalRequirements: Lifting 50lbs (floor to above waist/head), walking,ladder/stepstool climbing, bending, twisting, sitting work, squatting work,standing work, high-reach, fine grasping manipulation, good vision, and abilityto work alone.
The pay range for this position is $$72,868.91 - $$84,033.88 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Details regarding our benefits can be found here : https://benefitsatshs.com/index.html
This information is provided per the required state Equal Pay Act. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site.
At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.
If you wantto join us in transforming the way healthcare is delivered, visit our careersite at https://jobs.siemens-healthineers.com/careers
If you wish to find out more about the specific division before applying, please visit: https://usa.healthcare.siemens.com/about .
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