Massachusetts Jobs

MassHire JobQuest Logo

Job Information

Robert Half Collections Specialist in Wakefield, Massachusetts

Description Are you a natural leader driven by a strong sense of accomplishment looking for an opportunity as a Collections Specialist? Are you a focused, detail-oriented thinker with a background in accounting, finance or business administration? This long-term contract / temporary Collections Specialist position is available in the Wakefield, Massachusetts area. If you are an experienced Collections Specialist, there is an opportunity to nourish your career at a growing company in the Service industry! Contact Robert Half today to learn more!

Your responsibilities

  • Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries

  • Correctly process bankruptcy filings when received

  • Manage inbound and outbound collections calls and correspondence

  • Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

  • Comply with all Federal Fair Credit Reporting Act rules and regulations

  • Direct all billing and reporting activities in accordance to deadlines

  • Ensure payments are processed

  • Maintain and update customer files to ensure data integrity

  • Record all customer payments to the correct reports Requirements - Ability to survey and make decisions regarding customer accounts

  • Previous experience using accounting software

  • AA or BS/BA in Accounting preferred

  • Knowledge of Commercial Collections

  • Maintain Spreadsheets experience desired

  • Strong familiarity with Inbound Outbound Calls

  • Accounts Receivable (AR) experience preferred

  • Excellent written/verbal communication and organizational skills

  • 2-3 years of prior high volume collections experience

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:/// .