Comrise Inc. Sr. Analyst in Tewksbury, Massachusetts

Title: Sr. Analyst

Location: Tewksbury, MA


Client's IT Commercial DevOps team has a need for a Sr. Analyst. This role will be an individual contributor responsible for partnering with internal business stakeholders to capture business needs and deliver solutions on the platform. The candidate will work closely the Commercial DevOps manager, and partner with internal Technical Leaders in space, other cross-functional IT team members, partner/vendor delivery team members, business stakeholders and leadership team to deliver scalable solutions.

  • Partner with internal Business teams to develop roadmaps and define business processes while creating associated system requirements

  • Transform functional requirements into scalable solutions on the platform

  • Organize and manage project work to drive predictable delivery. On-time and on-budget.

  • Lead/participate in system implementation projects including but not limited to requirements documentation, systems configuration, test documentation/execution, issue identification and resolution

  • Understand all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications

  • Maintain high level of familiarity with other IT system/business application capabilities to make recommendations about potential upstream/downstream integration or functionality intersection points

  • Partner with DevOps team to provide work estimates that permit prioritization

  • Demonstrate Salesforce capabilities by implementing Proof of Concept pilots and developing supporting documentation

  • Support and train end users as well as develop and maintain documentation

  • Help in evaluation of AppExchange applications to support business requirements

  • Remain current with Salesforce releases and evaluate and recommend new feature/functionality where feasible


A successful candidate will have the ability to work collaboratively with Business and IT teams to analyze and solve business challenges and implement new solutions that improve existing processes using the platform. Specific qualifications include:

  • 5+ years of relevant work experience in IT

  • 2 – 5 years of experience with Salesforce Service Cloud and Marketing Cloud

  • S/M.S in Computer Science or equivalent

  • Must be familiar and experienced working in Salesforce’s Lightning Experience

  • Knowledge of Visual Force/Apex Classes

  • Basic familiarity with front-end technologies such as HTML, CSS, JavaScript, etc.

  • Experience working in an Agile delivery environment

  • Ability to translate business requirements into technical solution, based on platform’s and industry best practices

  • Excellent verbal, written, presentation and interpersonal communication skills

  • Ability to articulate and present complex concepts, ideas and strategies to end users

Additional Preferred Skills:

  • Salesforce Certification

  • Prior administration experience

  • Salesforce and Marketo integration experience

ID: 2018-29709

External Company Name: Comrise Technology

External Company URL:

Street: 836 North St. Building 300,