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NFP Account Executive- Middle Market in Telecommuter, Massachusetts

Account Executive- Middle Market

Telecommuter, MA US

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Who We Are:

We’re NFP, a four-time Best Places to Work award winner in Business Insurance for 2017, 2018, 2019, and 2020. We are also recognized as an Elite 2018 Agency award winner named as a Top Employee Benefits Firm. We are a leading Insurance Broker and Consultant that provides Employee Benefits, Property & Casualty, and Retirement and Individual Private Client solutions to help our clients reach and realize their goals because we believe business is personal. Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ nationwide offices and 17 international locations. To learn more, please visit:

The Role:

The Account Executive interacts with clients on a day-to-day basis while developing and maintaining relationships with both client and carrier representatives. The Account Executive will research, analyze, and evaluate property & casualty coverages. This role requires the employee to take on the role of lead consultant and primary point of contact for clients. The Account Executive will have indirect supervision of team members, review work for accuracy and delegate work and projects to other members of the team to ensure client deliverables are completed timely and accurately.

Essential Duties and Responsibilities:

  • Negotiates terms, conditions, coverage limits and pricing with carriers and wholesalers.

  • Develop and maintain ongoing relationships with clients; Act as the subject matter expert on Property and Casualty Services and vendor/carrier products and services.

  • Maintains a project plan to ensure client deliverables are provided on time. Delegates work to more junior team members to ensure completion.

  • Understand and articulate alternative funding strategies.

  • Build and maintain strong relationships with carriers, companies and clients.

  • Keep clients apprised of appropriate industry trends and events, including all state and federal regulatory issues

  • Maintain relationships with carrier representatives in order to better understand available products and services in the marketplace and recommend them to clients.

  • Anticipate client needs and identify the strategies to solve them.

  • Review request for proposals and insurance plan analyses, negotiate with carriers and recommend renewal actions. Oversee implementations of new business.

  • Understand and articulate alternative funding strategies.

  • Work with director to develop and execute client strategy plan and defined deliverables.

  • Oversee open enrollment process for clients; Review employee presentations and communication materials.

  • Conduct and present annual client compliance audits.

  • Genuine understanding of client financial mechanics and projections.

  • Keep clients apprised of appropriate industry trends and events, including all state and federal regulatory issues. Keep clients aware of updates on relevant changes within the market

  • Interpret plan rules to ensure compliance with Plan Documents and Summary Plan Descriptions (SPDs)

  • Review the work of the Account Managers on the team and provide informal mentorship to them.

  • Ensure all client data is entered into EPIC in a timely manner.

  • Work with director to develop and execute client strategy plan and defined deliverables.


  • None


  • Bachelor’s degree desired

  • 5- 7 years previous P&C account management desired handling large accounts +5K in revenue


  • Must have P&C Insurance License

  • Professional insurance designation preferred (such as CIC, CISR, CPCU, etc.)

PHYSICAL DEMAND: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.