Massachusetts Jobs

MassHire JobQuest Logo

Job Information

State of Massachusetts Recovery Treatment Worker Supervisor (RTW II 3rd shift) in Taunton, Massachusetts

The Recovery from Addictions Program (RAP) operated by the Department of Mental Health (DMH) is seeking dynamic individuals who are passionate about making a difference in the lives of persons with substance addiction and to encourage/motivate individuals in their recovery to work towards treatment goals. Selected candidates in this role will provide supervision to staff including, but not limited to, coordination of assignments, planning/monitoring shift schedules, scheduling training sessions for staff or clients, maintaining supplies and equipment and enforcing policies, rules and regulations.

The Recovery Treatment Worker Supervisor also provides direct care services to clients by assisting individuals in performing activities of daily living (ADL) functions: executing behavioral programs, assisting in planning and organizing recreational, social, instructional or special activities, attending treatment meetings, accompanying clients to appointments and providing medication support. Incumbents utilize motivational skills to encourage participation in activities and will be required to participate in restraint/seclusion as directed by nursing/psychiatry staff and per DMH regulations to ensure the safety of clients and staff.

_Duties and Responsibilities (these duties are a general summary and not all inclusive):_

  • Supervises staff to ensure a high level of quality care; participates in regular supervision, documents employee performance evaluations and progressive disciplinary processes.

  • Conducts and participates in admissions, discharges, and transfers.

  • Plans, organizes, and facilitates recreational, social, and educational group activities that promote recovery in consultation with other administrative or clinical staff.

  • Assumes an active role managing daily problems and interventions; mediates issues with clients and attend meetings to report unit and client activity and/or issues, to assist in decision making.

  • Supports client’s individual needs/preferences by optimally integrating the client’s perspective into all facets of care; advocates for clients ensuring dignity and respect.

  • Completes staff assignment sheets and duty logs as required.

  • Monitors staff scheduling to ensure proper coverage including vacancies per agreed overtime procedure.

  • Facilitates timely resolution of client concerns and assist in the exercise of their human rights.

  • Partners with clients to develop individual therapeutic goals and objectives, through consultation, evaluation, review of client history or observation.

  • Conducts training with staff/clients addressing services available; provides instructions on participation in sporting events, crafts, arts, or other activities.

  • Documents observations of client care through routine reports as directed and ensures proper follow-up.

  • Participates in admission, transfers, and discharge process by collecting and recording appropriate information and providing physical/emotional support to the client.

  • Accompanies patients to various appointments, programs, and treatment areas and assists professional or medical staff as needed.

_Required Qualifications:_

  • Minimum of one (1) year experience working with clients with primary substance use disorders.

  • Demonstrated knowledge of techniques related to the use of restraint and seclusion; including restraint and seclusion reduction principles comprising skills related to prevention, de-escalation, and debriefing.

  • Knowledge of harm reduction and medication (and other assisted therapies).

  • Familiarity with HIPAA Regulations and Federal Regulations 42 CFR Part 2 and Part 8.

  • Experience in recognizing the problems in providing nursing services to special client groups such as the mentally, physically, and/or emotionally handicapped.

  • Skilled in making decisions and responding quickly in emergency and/or dangerous situations while remaining calm.

  • Talent for establishing and maintaining harmonious working relationships and deal tactfully with others.

_Preferred Qualifications:_

  • Capacity to interact with people who are under physical and/or emotional stress.

  • Ability to demonstrate a positive, non-judgmental, and accepting attitude toward individuals with substance use disorder.

  • Proven experience in supervising/guiding staff including performance appraisal, employee coaching/training/development, and performance supervision.

  • Self-motivated with strong organizational skills and superior attention to detail.

  • Proficiency with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint.

  • Given the population served, bilingual or multilingual fluency.

_About the Recovery from Addictions Program (RAP):_

The Department of Mental Health (DMH) in collaboration with the Department of Public Health (DPH) Bureau of Substance Addiction Services operates a statewide Recovery from Addictions Program (RAP) for individuals civilly committed by the courts for substance use treatment for up to 90 days (“Section 35 commitment”).

The program model will provide acute detoxification and early clinical stabilization services as we help clients develop community-based linkages to outpatient supports and substance use disorder treatment providers. The individuals treated within this program will be linked upon discharge to a range of services within the DPH continuum of care for substance use conditions. RAP provides administrative, medical, clinical, and non-clinical services. Its mission to provide quality client-centered care and recovery-oriented treatment.

_DMH Mission Statement:_

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.

_Total Compensation:_

As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including:

  • 75% state paid medical insurance premium

  • Reasonable Dental and Vision Plans

  • Flexible Spending Account and Dependent Care Assistance programs

  • Low cost basic and optional life insurance

  • Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan

  • 12 paid holidays per year and competitive Sick, Vacation and Personal Time

  • Tuition benefit for employee and spouse at state colleges and universities

  • Short-Term Disability and Extended Illness program participation options

  • Incentive-based Wellness Programs

  • Professional Development and Continuing Education opportunities

  • Qualified Employer for Public Service Student Loan Forgiveness Program

_Pre-Hire Process:_

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

For questions regarding this requisition, please contact Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #2

First consideration will be given to those applicants that apply within the first 14 days.


Applicants must have at least (A) three (3) years of full-time or equivalent part-time experience providing direct care services in a human service related field (e.g. substance use disorders, mental health or developmental or physical disability), of which (B) at least one (1) year must be specifically working with a substance use disorder population and (C) of which at least one (1) year must have been in a supervisory capacity; or (D) any equivalent combination of the required experience and the substitution below.


I. An Associate's degree or higher with a major in substance use disorder, psychology, human services, or mental health may be substituted for one year of the required (A) experience.

  • An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. *

Job: *Community and Social Services

Organization: *Department of Mental Health

Title: Recovery Treatment Worker Supervisor (RTW II 3rd shift)

Location: Massachusetts-Taunton-60 Hodges Avenue

Requisition ID: 21000341