Massachusetts Jobs

To assist the locations with research/training. This position will also apply payments, research for sites and customers, reverse CC chargebacks and NSF checks, create adjustments for payments/credit memos, and apply corporate receipts. May assist Analysts, Bank Recon Supervisors, AP, IT and Managers/Controllers in the field. Essential Job Duties: Reinstates invoice amounts from NSF check returns and credit card charge backs. Process payment transfers. Research and apply bank recon adjustments. Apply payments received, customer, UPS and corporate. Enter customer rebates. Research payment applications and adjust incorrect payments applications by the branch personnel. Assign bad debt accounts to collection agencies. Set up I/C accounts. Assumes other duties as assigned. Approving credits, submission of tax certificates and credit of tax, management of complex accounts, contacting customers for payment, and other tasks as requested. Must have a ?can do? attitude with the ability to multitask in a fast-paced environment, as well as work within a team. The candidate should be computer literate with Microsoft excel knowledge. May Perform Additional Duties As Assigned For LKQ Services: Prepares reports as required by management. Reduces AR delinquency by emailing and calling customers. Prepares, sorts, copies, files, and mail invoices, receipts, checks, and correspondence. Prepares weekly manual deposits. Answers phone to assist customers with payments. Opens mail daily. Essential Job Duties: Reinstates invoice amounts from NSF check returns and credit card charge backs. Process payment transfers. Research and apply bank recon adjustments. Apply payments received, customer, UPS and corporate. Enter customer rebates. Research payment applications and adjust incorrect payments applications by the branch personnel. Assign bad debt accounts to collection agencies. Set up I/C accounts. Assumes other duties as assigned. Approving credits, submission of tax certificates and credit of tax, management of complex accounts, contacting customers for payment, and other tasks as requested. Must have a ?can do? attitude with the ability to multitask in a fast-paced environment, as well as work within a team. The candidate should be computer literate with Microsoft excel knowledge. May Perform Additional Duties As Assigned For LKQ Services: Prepares reports as required by management. Reduces AR delinquency by emailing and calling customers. Prepares, sorts, copies, files, and mail invoices, receipts, checks, and correspondence. Prepares weekly manual deposits. Answers phone to assist customers with payments. Opens mail daily. Education & Experience Minimum of 3+ years? experience in collections Conduct account research and analysis Prepare and maintain various aging reports Ability to prioritize, problem-solve, and multi-task Interact with customers to resolve outstanding issues and disputes Manage workload while taking inbound and making outbound calls Excellent communication and strong customer service skills. Solid Microsoft Office skills required - Word, Excel, Outlook Identify and execute necessary adjustments