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Sodexo Patient Services Manager 2 in STOUGHTON, Massachusetts

Unit Description

Sodexo is seeking a Patient Services Manager for New England Sinai Hospital located in Stoughton, MA . Candidate will provide regional support to multiple units in the Steward Health Care system in MA. Provide direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company. Duties would include patient rounding, supervising tray-line and daily operations, system auditing, opening/closing procedures, and assisting in day to day operations. Hours for this position will vary from open or close shift and require every other weekend.

The successful candidate will:

  • have oversight of day-to-day operations;

  • successfully coordinate all required tasks through subordinate managers, supervisors and frontline staff;

  • deliver high quality food services including retail, catering and patient meal management operations;

  • achieve company and client financial targets and goals;

  • develop and maintain client and customer relationships (i.e., comfortable in c-suite settings where communication skills are imperative when serving as top level site management)

  • develop strategic plans;

  • ensure HACCP, regulatory and standards compliance;

  • have daily interaction with patients, their families and clinical team to ensure patient satisfaction;

  • create a positive environment;and/or

  • ensure Sodexo standards are met.

Is this opportunity right for you? We are looking for candidates who:

  • have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;

  • have culinary production experience and a strong background in safety and sanitation compliance;

  • can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;

  • are enthusiastic and confident;

  • ability to drive employee success to enhance the value of the food and nutrition team;I

  • prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or

  • demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC), Sodexo Menu Graphics (SMG), Catetrax and is proficient in computer skills and report management experience. This is only for internal candidates as external candidates won’t have this knowledge

Learn more about New England Sinai Hospital at https://www.newenglandsinai.org/

Learn more aboutSodexo’s Benefits (https://bit.ly/2EVNezw)

Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States.Continue your search for Food Service Management jobs (http://bit.ly/SdxFoodServicejobs) .

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.

Key Duties

  • Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

  • Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

  • Establishes operating standards, implements quality improvements and communicates them to employees.

  • Performs audits and prepares reports.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Basic Management Experience - 2 years

Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Location US-MA-STOUGHTON

System ID 738524

Category Food Service

Relocation Type No

Employment Status Full-Time

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