Massachusetts Jobs

The R&R and Kripalu Programs Coordinator serves as a member of the Program Operations Team as well as the Kripalu R&R and Kripalu Programs. This role works in close collaboration with the department\'s managers, as well as other organizational coordinators within a fast-paced office environment, to ensure superior guest experience; accurate program and faculty schedules; consistent, quality supporting materials; and department success through the support of faculty, team members, and guests. The ideal candidate has excellent communication skills and the ability to work independently as well as part of a team. Exceptional attention to detail and commitment to accuracy, a positive attitude, excellent customer service skills, and strong organizational and prioritizing skills are a must. SCHEDULE Tuesday through Saturday 9am-5pm with flexibility. Must be willing to work one weekend day per week. Coverage of shifts when needed including early mornings, nights, weekends, and holidays. ACCOUNTABILITIES - Supports the day-to-day operations of the R&R department and serves as a key liaison to Guest Services and Production. - Supports the proofing and maintenance of R&R and Kripalu Programs schedules to ensure accuracy for guests and faculty. - Acts as a Liaison daily with Guest Services to ensure accurate and timely guest information. - Creates BEOs (set up sheets) and serve as the liaison to Production and AV to ensure efficient and consistent delivery of programs; assist with set up and breakdown of program rooms as needed. - Maintains availability and workshops databases to ensure precise and timely information for the purposes of schedule construction and development. - Coordinates, administrates, and provides operation and delivery support to a diverse faculty; Ensures the accurate presentation of all materials necessary in the delivery of programs, such as faculty handouts, PowerPoint, etc. - Works closely with other department coordinators and administrators to ensure efficient completion of tasks and goals as they relate to program production and delivery. - Provides coverage or performs special projects and miscellaneous duties as assigned by management, within Production and in other areas of the organization when needed. CORE COMPETENCIES - Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment. - Possesses strong core ethics, integrity, and values consistent with Kripalu\'s organizational principles. - Defaults to a collaborative style with colleagues, this is an expected behavior in our work culture. - Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas. - Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed. - Actively cultivates a sense of fun, joy and optimism in yourself, your team and with your peers. This is a key aspect of your role at Kripalu. - Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise. - Embraces experiences as learning opportunities. - Accepts responsibility for personal and professional learning and growth. - Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity. MINIMAL QUALIFICATIONS - Associates degree in a relevant area, or the equivalent combination of education and experience - 1-3 years\' experience in an administrative role - Working knowledge of Microsoft Office products specifically Excel, Outlook, and Word.