Massachusetts Jobs

Norman Rockwell Museum is seeking a skilled communicator with excellent problem solving, observation and interpersonal skills with a commitment to exceptional customer service. Ideal role for an individual looking to gain experience for future management roles within hospitality field, or established supervisor looking to work in a unique environment with diverse opportunities. Our Mission The Norman Rockwell Museum illuminates the power of American illustration art to reflect and shape society, and advances the enduring values of kindness, respect, and social equity portrayed by Norman Rockwell. Equity Goals NRM embraces the values of diversity, equity, access, and inclusion to create a successful workplace and a more equitable society. Our mission embodies these values. We are committed to building a team that represents a variety of identities, experiences, backgrounds, perspectives, and skills. We believe that the more inclusive we are, the more successful the organization, its employees, and our work in the world will be. Norman Rockwell Museum is an equal opportunity employer that is committed to equity and inclusion. We make every effort to ensure equal opportunity for all applicants without regard to race, ethnicity, religion, gender identity, sexual orientation, national origin, disability, veteran status, or other legally protected characteristics. Norman Rockwell Museum is a drug-free workplace. The Position The museum caf? coordinator is responsible for coordinating the day-to-day caf? operations, alongside the museum store manager. Core Duties and Responsibilities: - Ensure a welcoming environment that delivers on our commitment to presentation and cleanliness - Manage caf? inventory levels - Handle all ordering for beverage, dry goods, food, and all other caf? products - Work with visitor service office to organize & coordinate box lunch requests from Tour Groups, including packaging & labeling pre-ordered food items - Maintain sanitation standards and procedures; complying with health and legal regulations - Work as a member of the front-end team by working one of the delegated stations - Supervise cash flow including drawer reconciliation, CC processing, and bank runs - Work with finance manager to correct monetary or inventory discrepancies Qualifications: ServSafe, TIPS Certified. Personable, with excellent communication and organization skills. Able to work confidently in busy environment and ability to courteously and efficiently manage a line. Must be able to stand or sit for long periods. Lift, push, pull up to 25 lbs. Accommodations available. Experience: Three years of high volume restaurant, caf?, or barista experience, with managing inventory background. Rate of Pay: \$18 to \$20 per hour, commensurate with experience. . General Hours: The Museum is open 6 days a week to the public, closed Wednesdays. The position is seasonal through October with flexible schedule, approximately 30 to 40 hours per week. Organizational Culture: We are a high production, national art museum and value kindness, respect agility and innovation. The dress code is artful business casual, occasional event and business attire, in a setting surrounded by beautiful gardens, art and architecture.