Job Information
MGM Springfield Tap Sports Bar Host Person-FT in Springfield, Massachusetts
Hostperson TAP Full Time (MGM Springfield) Location Springfield, Massachusetts, United States Of America The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The Host Person is to assist the Food Servers, Bus Persons, and Food Service Runners as it relates to guest contact and table information. The Host Person greets guests in a courteous, timely, and professional manner while ensuring his/her outlet is clean, organized, and properly stocked at all times. You will set the stage for the guest experience with your welcoming smile and top-notch service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us. THE DAY-TO-DAY: Greet guests promptly as they enter the restaurant. Maintain knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant. Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service. Frequently check back with guests who are waiting to be seated. Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice-loop at end of shift. THE IDEAL CANDIDATE: Takes pride in their work. Describes themselves as detail-oriented. Enjoys helping others and likes to make a good impression. Can handle multiple tasks at one time. THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally. Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room. Healthcare, financial, and time off benefits. Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. Are you ready to JOIN THE SHOW? Apply today!