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Bridgestone Americas, Inc Retail Salesperson in Springfield, Massachusetts

JOB DESCRIPTION

An energetic position to provide customer needs in person and on the phone. Use your communication skills to explain warranty options, establish time commitments between technicians and customers, checkout procedures and promotion of products and services.

COMPANY OVERVIEW

Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. The store locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tire, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

RESPONSIBILITIES

Building customer satisfaction & loyalty

The merchandising, advertising and promotion of products and services

Energetic responsiveness to every customer, on the phone and in the store

Desire to succeed in a retail environment

Motivated sales individual

As needed, helps to unload merchandise shipments, changes and balances tires in the service department (after appropriate training), constructs store displays, and performs other duties that are necessary to meet customer relationship requirements

Other duties as assigned

Preferred Qualifications:

2-year degree or equivalent

QUALIFICATIONS

  • High School Diploma or equivalent

  • 2-years of consumer retail sales experience

  • Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty

  • Problem solving as it relates to customer complaints

  • Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles

  • Must complete and maintain all of the current and required BSRO store education courses & modules required for this position

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

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